MOTU 828 MK2 FireWire - Bluescreen with FW Card

[bumchack]

Hi guys,

I have a MOTU 828 mk2 FireWire Audio Interface that worked perfectly with my old PC (Intel Core 2 QUAD q9550 CPU, ASUS P5K Premium motherboard, 8 GB RAM with an standard FireWire PCI-e Card. I know cards with Texas Instrumens chipset should be better but it worked well on my old PC. That´s the one I have:



Because of performance issues I bought an HP Elitedesk 800 G1 Tower with i7 4770 CPU, 8 GB RAM (all drivers installed from HP). On this new PC I installed the PCI-e FireWire card from the old one, installed the newest MOTU Audio driver. I can turn on the audio interface and it is recognised by my Windows 10 (clean install, all updates). BUT when an audio signal is send to the audio interface I get immediately an bluescreen (NMI-hardware-failure), each try when I try to output a sound through.

I use an Apple firewire cable, both sides 1394-A. Curious is, when I use an other cable I have, with one side 1394-A and other side 1394-B I get no bluescreen but PC hangs while trying open an audio signal.

I installed "WhoCrashed" software to localize the problem. My output:

BugCheck name: NMI_Hardware_Failure
BugCheck code: 0x80
Parameter 1: 0x4F4454
Probably caused by: hal.dll


Do you guys have any idea what could create the bluescreen ?
Would be so thankful!!!

Regards,
Adam

[CharlzS]

Have you tried using the legacy firewire driver? You would need to download, install and select it for the card in the Device manager.

You can download here: https://www.microsoft.com/en-us/downloa ... x?id=44218

[bumchack]

Hi,

Thanks for your reply. Yes I tried the legacy drivers, same result. Bluescreen appears immediately when the sound should be given out. Drives me crazy.

Has maybe anybody this MOTU 828 MK2 FireWire and a special FW Card that works for him or any ideas??

[CharlzS]

Have you tried moving and/or reseating the card? I just ordered a HP Z2 SFF workstation and will be using this low profile card: https://www.amazon.com/gp/product/B0037 ... 0DER&psc=1

It’s about twice the price of other cards, but I’m pretty sure it has the right chipset. The Z2 is a custom build so won’t know for sure if my 828mkII will work for a few weeks.

[bumchack]

Yes I tried moving or resetting it, same result, bluescreen.
Thanks for your advise withe the FW card. Why do you think this one works well ? I just ask not buying several FW cards and spending money for nothing

[CharlzS]

The StartTech cards use the TI chip. The one you have uses the Via chip. Specs are here: https://www.startech.com/Cards-Adapters ... ~PEX1394B3

There are other options if you don't need the FW800 (1394b) ports that are less expensive. Look here: https://www.amazon.com/s?k=startech+139 ... nb_sb_noss

Just make sure the bracket is the right height for your machine. The original link I posted was for a low profile card (but according to the specs it includes a full height bracket).

Here's a list from Presonus that outlines compatibility with various firewire chipsets and cards. This probably translates well to MOTU devices. It's from a while ago (2012), but there really hasn't been any new developments in FW.

https://support.presonus.com/hc/en-us/a ... _Cards.pdf

[bumchack]

ok I think I should try one of the StarTEch FW Cards, thank you Charlz for your help so far!

regards

[bumchack]

Hi guys,

I just want to let you know that my system is working again! The secret was really a new FireWire card with a Texas Instrumens chipset (TI XIO2213)! I bought this one:

https://www.amazon.de/Syba-PCI-Express- ... 716&sr=8-9

Thank you very much for your support!

I´m happy