Search found 9 matches

by Dezem
Sun Mar 06, 2022 6:41 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

adamcluck wrote: Mon Feb 28, 2022 10:16 am Just exchanged mine for another one.

This one works!!! Yay! :D
Good to hear! :D
Looks like a possible hardware issue after all...
by Dezem
Sun Feb 27, 2022 11:25 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

Curious: how does one fix this? I'm not running the audio through a DAW, just through the iMac's settings, which has the M2's clock source set to "Default". That default can't be changed, btw. Where else should I be looking? Can other programs be causing the issue? I also ran the M4 at OS...
by Dezem
Fri Feb 25, 2022 10:38 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

Just had My m4 replaced which looks like a new batch, as it's packaged slightly different with side sponge rather that top bottom sponge. And I'm sure the nobs are grippy now with a diamond pattern. Anyway, The new replacement M4 has been soak testing this afternoon with the MacBook Pro M1 pro and i...
by Dezem
Fri Feb 25, 2022 1:30 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

Pretty much the same distorted tinny electronic sounds yes, mine sounded a little more aggressive in areas like data pile ups.
by Dezem
Sat Feb 12, 2022 5:30 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

I think that in my case it is an issue of communication between computer and MOTU unit. The USB cable provided by MOTU is lousy. I replaced it with a high end cable and the problem has not returned. I suggest you to do the same. It would be great if you could post a link to your specific cable that...
by Dezem
Sat Feb 12, 2022 5:24 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

meisterjaan wrote: Fri Sep 17, 2021 10:22 am Thank you kind sir! Switching out the USB-C cable worked! Problem solved :) The supplied USB-C to USB-C cable was the problem.
Could you please link us to the USB C cable that works so that we can check it's specs or purchase it.

Thanks
by Dezem
Sat Feb 12, 2022 5:19 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

Have the same problem, changed the cable, but didn't work. It is very weird, because sometimes the audio plays normally for a long time and nothing sounds bad. However, I noticed if you have multiple programs that are open (e.g. youtube, daw, zoom, etc.) the audio starts distorting. I wonder if it'...
by Dezem
Sat Feb 12, 2022 5:14 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

i get a distorted 'bitcrushed' sound, resetting the sample rate fixes this in mac osx monterey. i purchased three cables including usb-c and tb4 to ensure this is not a cabling issue. any help would be appreciated How long was your TB4 cable? I'm thinking these need to be 0.8m or less to be backwar...
by Dezem
Sat Feb 12, 2022 5:04 am
Forum: MOTU Hardware & MacOS
Topic: Sudden high pitch distorted sound: Why is my new interface doing this?
Replies: 39
Views: 30057

Re: Sudden high pitch distorted sound: Why is my new interface doing this?

Same problems here. I recently purchased a Motu M4 for use with my 2021 14" MacBook Pro (m1pro chip) I also Filed an issue with Motu tech and went through similar procedures. I even ran the M4 without drivers being USB compliant (no change) Using a USB HUB cleared up my audio outs glitches, but...