Search found 6 matches

by Carystaal
Sun Aug 08, 2021 4:28 am
Forum: MOTU Hardware & Windows
Topic: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart
Replies: 8
Views: 3899

Re: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart

I now know the issue I've been facing is to do with the Motu driver and not my machine. My son has a brand new Windows 10 machine running a Presonus Audiobox 96. Today I installed his interface on my machine and installed my 828mkii USB on his machine. No dropouts from the Audiobox on mine after 3hr...
by Carystaal
Wed May 26, 2021 5:04 am
Forum: MOTU Hardware & Windows
Topic: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart
Replies: 8
Views: 3899

Re: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart

*Update* So I didn't realise that in device manager there were two places where the 828 was showing up: 1 - Audio inputs and outputs - where the assigned driver is from Microsoft; 2 - Sound, video and game controllers - where the assigned driver is from Motu When the audio cut out on me just know I ...
by Carystaal
Tue May 25, 2021 8:58 am
Forum: MOTU Hardware & Windows
Topic: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart
Replies: 8
Views: 3899

Re: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart

If you're talking here about the 'Supported Formats' tab and unchecking 44.1k in the Sound Control Panel, that doesn't help. That tab is pretty much obsolete and I have everything unchecked there. You should set the sample rate in the 'Advanced' tab and uncheck the exclusive access options for all ...
by Carystaal
Tue May 25, 2021 5:20 am
Forum: MOTU Hardware & Windows
Topic: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart
Replies: 8
Views: 3899

Re: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart

I'm afraid to say that trying to limit the audio interface to 48 kHz to minimise SR switching didn't work - today I've had to restart the computer about 7 times. Are there any other suggestions as to what I may be able to do to rectify this, or do I bite the bullet and get a new interface?
by Carystaal
Sat May 22, 2021 5:16 am
Forum: MOTU Hardware & Windows
Topic: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart
Replies: 8
Views: 3899

Re: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart

Thanks for the replies. I have an Intel i7 7700k which had been supporting my 828 since 2017 without any issues. I noticed that someone else had mentioned SR mismatches in Windows 10 so I made some changes. My 828 starts up by default at 48 kHz but Windows had the option of both 44.1 and 48 ticked i...
by Carystaal
Fri May 21, 2021 6:20 am
Forum: MOTU Hardware & Windows
Topic: Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart
Replies: 8
Views: 3899

Windows 10 audio driver issue - Motu 828Mkii USB - audio cuts out forcing restart

Hi, Late last year I upgraded from Windows 7 to Windows 10. Since upgrading I have been experiencing a crippling audio issue which I think is due to driver conflict but I'm confused and don't know how to resolve it. When the system starts up the audio is fine but invariably the audio suddenly cuts o...