Search found 4 matches

by Rich O'Connor
Fri Aug 09, 2019 5:21 pm
Forum: MOTU Hardware & MacOS
Topic: Ultralite Mk3 broken after plugging into USB C Port?
Replies: 8
Views: 1833

Re: Ultralite Mk3 broken after plugging into USB C Port?

I'm hoping its just a firmware update away from being ok. Using the thunderbolt 3 connection not USB (but it's also called USB C), although I have tried via USB and with the MOTU power supply and that doesn't work. It also doesn't work via USB on the old laptop however, and it works via firewire on ...
by Rich O'Connor
Fri Aug 09, 2019 2:15 pm
Forum: MOTU Hardware & MacOS
Topic: Ultralite Mk3 broken after plugging into USB C Port?
Replies: 8
Views: 1833

Re: Ultralite Mk3 broken after plugging into USB C Port?

Yeah The same thing happened again unfortunately.

The Ultralite will not turn on when it isn't connected to the laptop that it has been connected to for the past few years. So strange.
by Rich O'Connor
Fri Aug 09, 2019 2:04 pm
Forum: MOTU Hardware & MacOS
Topic: Ultralite Mk3 broken after plugging into USB C Port?
Replies: 8
Views: 1833

Re: Ultralite Mk3 broken after plugging into USB C Port?

Thanks for the reply! I haven't been able to turn it on again to do that, but have just plugged back into the 2013 laptop via the single adapter to thunderbolt 2, and it turned on! So now I'm going to reset to the factory settings with it plugged into the laptop, then will try turning on with the iM...
by Rich O'Connor
Fri Aug 09, 2019 1:44 pm
Forum: MOTU Hardware & MacOS
Topic: Ultralite Mk3 broken after plugging into USB C Port?
Replies: 8
Views: 1833

Ultralite Mk3 broken after plugging into USB C Port?

Heya, I have a new iMac with Mojave 10.14.4. The first thing I did with it today is install the latest drivers for the MOTU, then I plugged the MOTU into the laptop via 2 adapters into the USB C port The connection is like this; MOTU - Firewire 800/thunderbolt 2 adapter - thunderbolt 2/thunderbolt 3...