MOTUnation.com

Alternatively, anyone with issues could you try if using http://www.plogue.ca or http://www.plogue.info does any better?

If you're dealing with Level3, I've been there. Would a couple of other traceroute results from addresses that can contact plogue.com help the argument? I'm not dealing with Level3 (yet!) as our webhosting provider is listing it as one of its network connections, I'm (probably naively) hoping it mi...

There's no whitelisting of IPs. My best guess is that at least one route (it seems anyone going through Level3) to our website gets a timed out message. It doesn't seem to have anything to do with location as we have people in the same town using different ISPs getting different results. Whoever I h...

dix, I asked for a setting change to the server that could have improved connections, happy to see it's working for you now. There are still some changes that can be made to further improve connections. Gate13, I'm sorry about that, the IP + traceroute output is what our hosting provider asked us to...

Thanks, dix.

I don't think there's anything that could be a security thing but feel free to delete both your ip and the traceroute if you prefer, I copied what I needed.

for b), you need to open a Terminal Window and type/paste:
traceroute www.plogue.com
then you should see a list with increasing numbers and names/numbers,
that's what I also need.

For anyone having problems connecting to the site: Could you send a) your ip address (obviously not the one on your home network but the one for your modem/router connected to the net) b) the output of a traceroute to plogue.com We were on the receiving end of some botnet noise traffic and made a fe...