MOTUnation.com

Thanks for the help regardless. It sounds like as long as your device is registered with MOTU if it should fail after the standard warranty period you can ship it back for the flat fee and get a refurbished unit sent in its place. I think it's a pretty good policy, I actually thought I'd be s.o.l as...

Well, just got off the phone with MOTU tech support and they determined it was the ROM chip inside of the 828 that is malfunctioning. After a firmware update this problem should have been resolved. So gotta pack it up and pay $90 for a refurbished replacement unit i'll get back in 2 weeks. I will sa...

Thanks for taking the time to post those links, and I have gone through them prior to posting, but as I said in the previous post I have attempted to do the factory reset but I am unable to engage the reset procedure because the 828 cannot complete the startup cycle- I turn it on, it shows the firmw...

Thank you very much for the responses guys. Just to clarify I am on os x 10.9.3 Steps done so far- -Reset PRAM -Reinstalled most recent audio and mid software and drivers -Switched cable to other firewire port on 828- mac does recognize other daisy chained audio device (Digi003) and works when conne...

Hello, I have been using my 828mk3 Firewire for about year now without any problems and now for no apparent reason it will not load up completely. When I turn on the unit, it loads the audio router, then when it starts to load the CueMixFX it jus hangs there indefinitely. My mac doesn't see the inte...