Search found 3 matches

by mgriffith01
Sat Mar 21, 2009 6:57 am
Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
Topic: MOTU phone support? Can you ever get it?
Replies: 30
Views: 1844

Re: MOTU phone support? Can you ever get it?

James,

Thank you for allowing me to use the forum to vent my frustration. I know it is not a very productive use of the forum, but believe it or not, it did make me feel better... :)
by mgriffith01
Fri Mar 20, 2009 9:21 am
Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
Topic: MOTU phone support? Can you ever get it?
Replies: 30
Views: 1844

Re: MOTU phone support? Can you ever get it?

OK, so finally I get a ring and someone answers. He was very nice, and they gave me an RMA for a replacement. SO... I take back some of what I said, but not the part about having a phone queue. I would much rather be sitting on hold listening to some crappy music, but knowing I will be taken care of...
by mgriffith01
Fri Mar 20, 2009 8:56 am
Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
Topic: MOTU phone support? Can you ever get it?
Replies: 30
Views: 1844

MOTU phone support? Can you ever get it?

As my 828mkII becomes useless to me....first the display goes out, now it is cutting out audio altogether after it warms up until it eventually just craps out (the clocking light goes out, so the front is then completely dark). Have to reset, only to have the same thing happen within minutes. I have...