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Do you see it in system profiler? If not, try a new firewire cable for a start.
You say you can't see other devices. Try plugging them directly in one at a time - maybe one device has a fault that is causing the bus to crash.

The plot thickens... I've just borrowed another 828 which is known to work with an intel macbook pro. Still not working. To check the firewire on the mac, I networked it to my pc via the port. No problems there. This has GOT to be a driver issue!! Motu haven't responded to my recent emails yet. I'll...

I had a phone conversation with Motu this afternoon (i.e. 9am EST). They were quite helpful. I sent the serial # of my unit, and they're going to look to see if there were any known issues with the unit (or that batch). I guess I could have a faulty 828 - has anyone seen them fail in such a way that...

I tried a disk repair. I then got this response from Motu: Please try the following for your Firewire interface: - Try a different Firewire cable. - Try removing all other Firewire devices. - Try different Firewire ports. - Try toggling the red voltage switch on the right side of the unit with the u...

Hi all, I'm tearing my hair our here! I have an 828 MK 1 which has served me well. I was using it on an XP PC, it still works fine with this. I bought a nice new Intel Mac Mini (1.8GHz, 1GB RAM, OS X 10.4.7). I downloaded the latest drivers for OS X 10.4.x for Intel Macs from Motu. I installed as pe...