Crashing DP 11.23 & Kontakt 7.6.1

bayswater · Post by **bayswater** » Fri Oct 20, 2023 4:36 pm

James Steele wrote: ↑Fri Oct 20, 2023 8:34 am
HCMarkus wrote:
James Steele wrote: ↑Fri Oct 20, 2023 12:56 amI will say this though. There is a practical case to be made for setting up separate volumes on the same internal SSD. Because it was set up this way, I was able to erase and reformat my boot volume without touching the other volume which contains my DP projects. Had I simply put my DP projects in a folder rather than setting up a separate volume, I couldn’t have reformatted my boot volume without erasing my DP projects as well.
This.
Yep! To my mind, this settles the debate. I can’t imagine the hassle I’d be dealing with otherwise.

Some time ago, I went to create a partition to test a new OS version, and macOS asked whether I really wanted to do that, and suggested I create a volume instead. I did and haven't partitioned a drive since. Mike has pointed out there is some issue with snapshots with volumes, but I've never used those. Otherwise, it's not clear why you would ever partition a drive.

YouTube · Post by **James Steele** » Fri Oct 20, 2023 5:24 pm

bayswater wrote:
James Steele wrote: ↑Fri Oct 20, 2023 8:34 am
HCMarkus wrote: This.
Yep! To my mind, this settles the debate. I can’t imagine the hassle I’d be dealing with otherwise.
Some time ago, I went to create a partition to test a new OS version, and macOS asked whether I really wanted to do that, and suggested I create a volume instead. I did and haven't partitioned a drive since. Mike has pointed out there is some issue with snapshots with volumes, but I've never used those. Otherwise, it's not clear why you would ever partition a drive.

Yes. I did NOT partition. I created two volumes on the internal 2TB SSD.

Michael Canavan · Post by **Michael Canavan** » Fri Oct 20, 2023 8:56 pm

Yeah I mentioned in another thread, I'm also having issues with Komplete Kontrol, but thinking abut it, mostly when running Kontakt. Definitely downloading that earlier version. I'm on Sonoma for bug fixes there, but NI are not Sonoma ready yet.

midilance · Post by **midilance** » Mon Oct 23, 2023 12:15 pm

I put in a tech support request at NI. They replied with this:
Sebastian @ Native Instruments (Native Instruments)
Oct 23, 2023, 11:03 GMT+2

Hello,

Thanks for reaching out. I am sorry to hear you are experiencing issues with our products. We are curently investigate regarding this product.

Could you please downgrade Kontakt and Komplete Kontrol using these links:
https://drive.google.com/file/d/1vYrco- ... drive_link
https://drive.google.com/file/d/1pwnb9K ... drive_link

I did this and then restarted my computer. I'm back to Kontakt 7.6.0 and things are working again.

mikehalloran · Post by **mikehalloran** » Mon Oct 23, 2023 6:18 pm

Thanks Lance!

YouTube · Post by **James Steele** » Wed Oct 25, 2023 4:00 pm

Just going to follow up a little here. The hassle is pretty much over. For whatever reason I was not able to get rid of CPU spiking just by downgrading to Kontakt 7.6.0. It was bad, too. Affected all DAWs except PT... perhaps because AAX wasn't affected? Not sure. I have test projects in PT, Logic and Cubase... but work in DP. Cubase was so bad it didn't just spike but playback stuttered and paused.

I ended up having to restore my boot volume. I had to actually reinstall Ventura first. When did that... somewhere in the process I may have misunderstood a dialog, but my previous claim of retaining my other volume on the same physical SSD may not hold true. To my *initial* horror... after finally booting into Ventura my "DP Projects" volume was GONE! Fortunately I was able re-create that volume and then restore my projects from Time Machine (which is backing up to two 8TB external spinners.)

That said... I thought maybe I'd continue happily along with Ventura, but that was not the case. All sorts of errors launching apps and MAS errors on opening projects. I soon figured out what bit me: I had got my Mac running with Ventura, but I used a backup made with Sonoma with Migration Assistant. Somehow there was a mix of files that had broken Rosetta! Intel apps and Intel plug-ins simply wouldn't run. So I upgraded to Sonoma and everything seems to be working again and CPU spikes are gone.

Of course the usual "clean up" tasks from something like this pop up from time to time... a few VIs needed to be repointed to their libraries. A few authorizations had to be done again, but overall I'm back where I was and I am not going to trust Native Instruments for a while now. Blindly installing updates, especially to Komplete Kontrol or Kontakt is over. I will not upgrade those again in the future until I've run time machine and have a good APFS snapshot of my boot drive to restore from.

Also, one last opinion: I know many people hate it (at least on the online forums) but situations like this are EXACTLY why I like iLok and other hardware-key authorization methods. I used that with Plugin Alliance and with Waves also (you can use a generic USB thumb drive). All the plugins that use that method simply work after, even after a full restore.

LaudMusic · Post by **LaudMusic** » Sat Nov 04, 2023 6:26 am

Just downloaded and installed 7.6. Same behavior of crashing on loading of each instance of Kontakt 7.
Blah!!!!!!!!

HCMarkus · Post by **HCMarkus** » Sat Nov 04, 2023 11:48 am

7.6 has been solid for me. I never moved to 7.6.1; saw and heeded the warnings!

cuttime · Post by **cuttime** » Sat Nov 04, 2023 12:34 pm

As I noted, I had Krashing on K7.6. The Internet crumbs I follow seem to point to this being an Apple Silicon bug exclusively, that NI never fully tested. What a bunch of Krap.

HCMarkus · Post by **HCMarkus** » Sat Nov 04, 2023 7:36 pm

cuttime wrote: ↑Sat Nov 04, 2023 12:34 pm As I noted, I had Krashing on K7.6. The Internet crumbs I follow seem to point to this being an Apple Silicon bug exclusively, that NI never fully tested. What a bunch of Krap.

You missed the "K" in Krumbs.

Always amazing how folks' experiences differ. I'm on AS too.

FYI, Evil Dragon (NI guru, employee/contractor) has indicated Kontakt 7.7, which will(hopefully) fix the problem, should be forthcoming early as next week

cuttime · Post by **cuttime** » Sat Nov 04, 2023 8:19 pm

HCMarkus wrote: ↑Sat Nov 04, 2023 7:36 pm
You missed the "K" in Krumbs.

I stand "Korrected"!

HCMarkus · Post by **HCMarkus** » Sat Nov 04, 2023 11:31 pm

cuttime wrote: ↑Sat Nov 04, 2023 8:19 pm
HCMarkus wrote: ↑Sat Nov 04, 2023 7:36 pm
You missed the "K" in Krumbs.

I stand "Korrected"!

But I never thought you'd misspell your own name, Kuttime!

cuttime · Post by **cuttime** » Wed Nov 08, 2023 10:35 am

...and I see that 7.7 is out. Who's that brave?

YouTube · Post by **James Steele** » Wed Nov 08, 2023 12:14 pm

cuttime wrote:...and I see that 7.7 is out. Who's that brave?

Yikes! I guess the good thing is since my OS version will be the same, so long as I have an APFS snapshot of my boot volume prior to installing 7.7 I can give it a whirl. My trust in NI has been shaken. The ordeal I went through undoing the FUBAR 7.6.1 did to my Mac Studio is not something I will soon forget.

mikehalloran · Post by **mikehalloran** » Wed Nov 08, 2023 12:58 pm

I did. So far, so good...

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