828x - Windows 10 - No sound EXCEPT...

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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CharlzS
Posts: 772
Joined: Sun Jan 27, 2019 9:07 am
Primary DAW OS: Windows

Re: 828x - Windows 10 - No sound EXCEPT...

Post by CharlzS »

You could try an uninstall, then check for greyed out MOTU devices (only this time take the attempt to uninstall drivers option) and then reinstall. It's most likely a Windows Audio issue if the ASIO drivers are still working. I suppose there's a risk of losing ASIO also on an uninstall/reinstall, but hey ??? A work around that a lot of PT guys use is to use their onboard sound for the system and run a cable from that to the main interface (828x). You burn an input pair, but it cleanly separates the two drivers. Windows audio can be challenging at times.
DP 11.31 PT 2024.3 VEP 7.x with various VIs
NI Komplete Audio 6 on HP Envy 8G i7 Quad Laptop Win11
MOTU 828es ADA8200 MTP-AV on HP Z2 G4 Xeon Workstation Win11
MOTU M4 on MacBook Air M2 2023 Sonoma.4.1
Feck Studios
Posts: 15
Joined: Mon Jun 12, 2023 2:14 am
Primary DAW OS: Windows

Re: 828x - Windows 10 - No sound EXCEPT...

Post by Feck Studios »

yeah, might have to do the uninstall reinstall. just hope it doesn't screw the cubase thing up as it took me song long to set that up.


antoerh thing, as there's no sound anywhere else but cubase, I get metering from the rack unit with cubase, but no metering from the rack unit nor cuemix from anything else. Didn't know if this was important or not.
Feck Studios
Posts: 15
Joined: Mon Jun 12, 2023 2:14 am
Primary DAW OS: Windows

Re: 828x - Windows 10 - No sound EXCEPT...

Post by Feck Studios »

Even trying to resolve the problem threw this at me
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