MOTU 828es 0 Block Size / No Audio Problem
Posted: Fri Nov 25, 2022 5:42 am
Hi,
Hoping someone has an idea of what is going on and what to try to fix it.
A few days ago I switched the 828es to ADAT mode to use with my RME Babyface Pro FS. It was also working fine and I was able to route audio in/out. Prior to this I used it for a good while as an audio interface without issue but have been using the RME for a few months instead.
I tried to switch it back to audio interface mode and it showed up as a selectable interface in my DAW options. However, it appears I can't set the block size (tested in Bitwig, Reaper). I get no audio playback in the DAW (the playhead doesn't move), or from any other source (Foobar, Youtube etc.)
I flashed the latest firmware again via USB. Tried a factory reset. Uninstall/install. Removed it via Device Manager. Tried older driver. Tried different USB cables. Updated BIOS. Repaired Windows. Disabled firewall. Uninstalled hidden instances in Device Manager. Everything seems to connect to the MOTU just fine, I can access the mixer page, MOTU discover works via USB, I'm able to change the sample rate, view it as a device in Windows sound prefs and it's showing in Device Manager without issues. In Windows sound preferences I can see that it's sending a signal to the selected device, but I'm getting nothing on the MOTU meters and no audio.
I plugged the MOTU into my other PC and it worked fine immediately after installing the driver. My RME Babyface is working fine as well on the PC that the MOTU stopped working on when I switch it over.
Earlier this week, I noticed my external SSD was transferring files slowly. I used SFC via command prompt and it found an issue and corrected it. Speed was back to normal after that. Not sure if this is somehow related. I can't submit a ticket as I bought it used last year and it looks like it's already been registered.
Any ideas?
Thanks,
Hoping someone has an idea of what is going on and what to try to fix it.
A few days ago I switched the 828es to ADAT mode to use with my RME Babyface Pro FS. It was also working fine and I was able to route audio in/out. Prior to this I used it for a good while as an audio interface without issue but have been using the RME for a few months instead.
I tried to switch it back to audio interface mode and it showed up as a selectable interface in my DAW options. However, it appears I can't set the block size (tested in Bitwig, Reaper). I get no audio playback in the DAW (the playhead doesn't move), or from any other source (Foobar, Youtube etc.)
I flashed the latest firmware again via USB. Tried a factory reset. Uninstall/install. Removed it via Device Manager. Tried older driver. Tried different USB cables. Updated BIOS. Repaired Windows. Disabled firewall. Uninstalled hidden instances in Device Manager. Everything seems to connect to the MOTU just fine, I can access the mixer page, MOTU discover works via USB, I'm able to change the sample rate, view it as a device in Windows sound prefs and it's showing in Device Manager without issues. In Windows sound preferences I can see that it's sending a signal to the selected device, but I'm getting nothing on the MOTU meters and no audio.
I plugged the MOTU into my other PC and it worked fine immediately after installing the driver. My RME Babyface is working fine as well on the PC that the MOTU stopped working on when I switch it over.
Earlier this week, I noticed my external SSD was transferring files slowly. I used SFC via command prompt and it found an issue and corrected it. Speed was back to normal after that. Not sure if this is somehow related. I can't submit a ticket as I bought it used last year and it looks like it's already been registered.
Any ideas?
Thanks,