No device currently detected

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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hapibeli
Posts: 3
Joined: Sun Jul 11, 2021 10:36 pm
Primary DAW OS: Windows

No device currently detected

Post by hapibeli »

My M4 is connected via usb cable, and the M4 sees both my keyboards, and both mics, but the M Series says "no device currently connected".
I am on a new Win 10 install on a Lenovo M910s Think Center PC.
ANY IDEAS?? :roll: :shake:
Thanks all.
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mikehalloran
Posts: 15240
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: No device currently detected

Post by mikehalloran »

The M4 requires drivers to be seen by a Windows PC. You'll find them at motu.com
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
hapibeli
Posts: 3
Joined: Sun Jul 11, 2021 10:36 pm
Primary DAW OS: Windows

Re: No device currently detected

Post by hapibeli »

Thank you.
hapibeli
Posts: 3
Joined: Sun Jul 11, 2021 10:36 pm
Primary DAW OS: Windows

Re: No device currently detected

Post by hapibeli »

Thank you, but I just reinstalled the Motu M-Series and still no detection.
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mikehalloran
Posts: 15240
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: No device currently detected

Post by mikehalloran »

You want to contact MOTU Support and see if they can help you sort this out. On something like this, I would call and ask for a call back.

With Windows, what else you have installed and where can affect what does and does not work.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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