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USB Fastlane issue

Posted: Sat Oct 13, 2018 7:22 pm
by LUG
I sent this to the motu-mac group as well.

Thought I could get some more eyes if I posted it here too.

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Hi all.

Just wondering if anyone still uses a fastlane usb in yosemite (or above)? Mine's pretty old.

I'm having a problem with MIDI in DP 8.07 on Yosemite.

For whatever reason it seems to work in Superior Drummer 3. It's worth noting that I've just started with Superior Drummer (and virtual/MIDI instruments in general), so when I say "works" I'm saying I'm able to use my korg keyboard as a MIDI controller successfully and it's also listed in SD3's "Audio/MIDI Setup" menu. (The fastlane is listed. Not the korg keyboard.)

Screenshot: https://www.dropbox.com/s/2quyf98ikjkug ... M.png?dl=0 )

In DP, however, while in the Tracks Overview, if I attempt to choose a different input/output for a track I'm presented with dropdowns containing text like "Unconfigured Ports" and "IAC (Missing)".

However, you can see that the Fastlane is indeed listed. It's just nested badly??

Screenshot: https://www.dropbox.com/s/2quyf98ikjkug ... M.png?dl=0

It's listed as a child of "Unconfigured Ports" and that can't be a good thing.

But why is SD3 seeming to see it?

I've downloaded and installed the newest driver from MOTU's site as well as had one sent via an exchange with a MOTU tech. (We're still not done with the issue but I thought I'd mention it here as well.) Its filename contains "Installer 1.6 (73220)(4).pkg".

It seems to be installed successfully and after doing so I'm told to restart. After a restart of both computer and DP opening up DP, however, nothing changes. Same thing.

Here it is in "About this mac -> System Report -> USB":
https://www.dropbox.com/s/bwychou2obq2d ... M.png?dl=0

I also use a MIO2882+DSP FWIW.

Thanks for any advice!

Re: USB Fastlane issue

Posted: Sun Oct 14, 2018 6:28 am
by reedster
Does Audio MIDI Setup look like you expect it to?

Re: USB Fastlane issue

Posted: Sun Oct 14, 2018 5:27 pm
by LUG
Audio MIDI Setup doesn't list the fastlane at all.

I think that's where the problem is.

Why isn't it listed there?

So frustrating.

Thanks for the response!

Re: USB Fastlane issue

Posted: Sun Oct 14, 2018 8:26 pm
by reedster
try a manual uninstall of all existing MOTU driver components. Use something like Devon Technologies EasyFind to search for the pieces.

try an older driver.

If the Fastlane is on a hub changing a direct connection would eliminate a variable

Re: USB Fastlane issue

Posted: Mon Oct 15, 2018 6:35 am
by Phil O
LUG wrote:Audio MIDI Setup doesn't list the fastlane at all.

I think that's where the problem is.

Why isn't it listed there?

So frustrating.

Thanks for the response!
Hmm. It appears on my system as soon as I plug it in.

Try this. Go to the MIDI Studio window in Audio MIDI Setup. Unplug your Fastlane from the USB port and plug it back in. When I do this, it immediately adds a Fastlane to the configuration.


BTW, I'm using the same driver as you (1.6.73220).

Just to be thorough, have you tried a different USB cable?

Phil

Re: USB Fastlane issue

Posted: Mon Oct 15, 2018 12:22 pm
by mikehalloran
My Fastlane crapped out a couple of years after I bought it. It could be time to replace. If nothing else works, give MOTU a call and see if they can help you diagnose the problem. These are still being made.

Re: USB Fastlane issue

Posted: Thu Oct 18, 2018 11:53 am
by mikehalloran
See if this post offers any clues that may help you:

viewtopic.php?f=2&t=65406