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828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whitenoise

Posted: Thu Feb 01, 2018 10:02 am
by patmccay
Upon start up, my iMac, my 828 mk3 Hybrid and my 8Pre are all turning on basically at the same time (all on the same power strip) and once my iMac is booted I open Logic and go to one of my existing projects which has Analog and ADAT channels. When I go to record across all tracks, only the Analog ones record - the 828 analog inputs, not the 8 Pre's ADAT inputs - record. It seems the sync is not there - the 828 does not seem to recognize the 8 Pre channels, despite the LEDs saying differently.

I then have to shut off the 8Pre and turn it back on and try again, at least a couple times - usually around 2-3 times, sometimes much more - to get it to start recording the ADAT tracks. Eventually when when it does finally recognize it, the outputs get absolutely BLASTED with a single loud crash of white noise. Once that happens, everything starts recording and everything is fine but obviously it's very annoying.

Has anyone had this problem? Does anyone know a way around this? Thanks!

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Tue Feb 20, 2018 8:26 am
by patmccay
Bump for anyone who can help?

Note: I reworded things to make it more clear hopefully. Any help would be greatly appreciated!

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Tue Feb 20, 2018 10:47 am
by HCMarkus
What is your digital audio clock source?

You can slave the 828 to the 8Pre or vice-versa. But one or the other MUST be the master. If the 828 is the master, then you must use a second optical cable , running from the 828 to 8Pre from which the 8Pre will derive its clock. If the 8Pre is to be the master, then the 828 must be slaved to the 8Pre ADAT output.

Please explain how you have your clocking set up.

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Wed Feb 21, 2018 12:11 pm
by apanacci
I have the same setup. My 8PRE is slaved to the MKIII via ADAT.

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Thu Mar 15, 2018 7:01 am
by patmccay
Thanks for the replies and sorry for the delay in getting back to you. In "MOTU Audio Setup" I have my 828 clocked to 'internal' and Optical Input Bank A & Optical Output Bank A set to 'ADAT Optical' (I have a screenshot but I guess you can't upload photos here).

And I have one ADAT cable going from 828 out to 8 Pre in and another ADAT cable going from 828 in to 8 Pre out.

Do I have something set up wrong? Also, how important is it to turn things on in a particular order? Should you boot up the mac, then turn on the interface, then turn on the 8 Pre? Or does it not matter?

Thanks!

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Thu Mar 15, 2018 10:07 am
by HCMarkus
Set the 8Pre to "Slave to External Clock" with Optical In as the Clock Source (if there is an option - I don't think there is on the 8Pre) and you should be good to go.

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Thu Mar 15, 2018 10:46 am
by patmccay
Hi HCMarkus, Thanks, but yeah, I've already confirmed the lights on the front of the 8 Pre reflect the correct clock source - Converter light, 44.1 light and Optical In 1x light are all lit green.

And the 44.1 light on the front of the 828 is lit green.

Any other ideas? Am I the only one experiencing this? Makes me think one of my units is faulty which is worrisome... Should I try clocking to the 8 Pre instead? I assumed the clock on the 828 mk3 would be better.

Re: 828mk3, 8 Pre - Not Recognizing ADAT on Start Up, Whiten

Posted: Thu Mar 15, 2018 11:03 am
by HCMarkus
Prior to your last post, it wasn't clear as to how you were clocking the 8Pre, which is an essential part of the digital handshake. I'm glad you understand the importance of proper clocking. If you have it set up correctly and it doesn't work, try clocking the 828 from the 8Pre. Alternate approaches are always a boon when troubleshooting.

As you note, you may have a faulty device. Hopefully you can figure this out.