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Please help: Activation impossible

Posted: Fri Dec 22, 2017 8:12 am
by peter
Hi everybody,
just for the fun of it I installed the latest version of DP9 on my Windows 10 netbook. Everything went smooth but it doesn't let me activate it. I typed in my email, name and a valid keycode but "Activate" is still greyed out. Any ideas on this?
Oh yes, I'm offline, according to MOTU this shouldn't be a problem with challenge and response, but how do I get there?
Thanks for helping.
Peter

Re: Please help: Activation impossible

Posted: Sat Dec 23, 2017 3:45 pm
by mikehalloran
You still need an internet connection. The license server needs your name, activation code and email address exactly the way you have it registered at MOTU.

The mistake I often made was using minus signs from the number pad instead of dashes.

Re: Please help: Activation impossible

Posted: Tue May 12, 2020 9:27 am
by Valpal
I'm having a similar problem but with DP 10. I'm just looking to start the demo for now and I downloaded everything just fine. The only problem I'm running into is the activation. I enter my email and name and click start demo. Right after, it just quits. This is very unfortunate because I'm a college student and I need this for a lot of my projects. Any suggestions are really appreciated.