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Background Processing "Stuck"?

Posted: Tue Nov 14, 2017 9:23 am
by Rick Cornish
Hi folks........
I've been working on an all-audio project. As I want to close out of it the other day, it gave me this pop-up:
Background Processing still has work to do. If you quit now, all unfinished Background Processing will be canceled. Are you sure you want to quit?
So I canceled out and let it sit for a couple hours. When I came back, no change, so I quit anyhow. This has persisted. There are two tasks showing in the Background Processing window: one that's finished—or nearly so (Building overview for Mic-40) and another that has yet to start (Finding beats in Mic-40). I've tried to cancel the tasks, but they always re-appear.

It hasn't stopped me from working in the project. Just wondering if anyone else has encountered this and if it's anything to be concerned about.

Thanks.

Re: Background Processing "Stuck"?

Posted: Tue Nov 14, 2017 11:33 am
by wdegillio
I've seen this as well. It hasn't interfered with my work (I just close the project after the "Save" dialogue appears), but it seems to be worth fixing if MOTU can reproduce it.

Thanks for posting this, Rick. You beat me to it.

Re: Background Processing "Stuck"?

Posted: Tue Nov 14, 2017 1:26 pm
by Rick Cornish
wdegillio wrote:I've seen this as well. It hasn't interfered with my work (I just close the project after the "Save" dialogue appears), but it seems to be worth fixing if MOTU can reproduce it.

Thanks for posting this, Rick. You beat me to it.
You bet. Glad I’m not alone. Keeping an eye on it.


Sent from my iPhone using Tapatalk Pro

Re: Background Processing "Stuck"?

Posted: Tue Nov 14, 2017 6:55 pm
by bayswater
Was there anything unusual about the audio files?

I had this happen when I dragged a bunch of audio files from an old Cubase Atari Falcon project into DP. I assume DP was building waveform images and analyzing tempo etc. It never finished.

I loaded these files into a more recent version of Cubase, exported them, and imported these into DP, and didn't get the problem again. Perhaps there was something in the original audio files DP wasn't able to figure out.

Re: Background Processing "Stuck"?

Posted: Tue Nov 14, 2017 7:39 pm
by Rick Cornish
bayswater wrote:Was there anything unusual about the audio files.
Nope. All were originally recorded into this project.

Re: Background Processing "Stuck"?

Posted: Wed May 02, 2018 7:04 am
by ernie5
This happens to me. Doesn't really interfere, but it's a little annoying. Has anyone figured out how to remedy? THX!

Re: Background Processing "Stuck"?

Posted: Wed May 02, 2018 11:20 am
by HCMarkus
I have experienced this exactly one time.

Re: Background Processing "Stuck"?

Posted: Wed May 02, 2018 8:33 pm
by mikehalloran
HCMarkus wrote:I have experienced this exactly one time.
Yes. The background processing monitor showed that it was crashing at the same point every time with an Access Denied error. I fixed privileges and permissions on the files in Get Info and I was good.

Re: Background Processing "Stuck"?

Posted: Mon May 07, 2018 12:35 pm
by Babz
Yes, I’ve seen this once. Doing a lot of takes, trying to nail a particular short passage ... Record. Save. New Take. Record... I must have started recording a new take too soon, before the previous one had finished rendering the waveform overview. It must have gotten stuck at that point and would never render. To fix it, I just had to hunt down which soundbite it was (easy to identify since the waveform was a hollow outline). I just deleted that soundbite (which fortunately was not THE take I was shooting for) and that background processing error message went away.

Babz

Re: Background Processing "Stuck"?

Posted: Tue May 08, 2018 6:38 am
by Phil O
You can also trash the files in the Analysis Files folder and DP will re-build them all the next time the project is opened. This has worked for me in the past when an analysis file gets messed up.

Phil

Re: Background Processing "Stuck"?

Posted: Sat Jul 20, 2019 6:58 pm
by Rogeri
Postby Phil O » Tue May 08, 2018 6:38 am

You can also trash the files in the Analysis Files folder and DP will re-build them all the next time the project is opened. This has worked for me in the past when an analysis file gets messed up.

Phil

Phil, you are a life saver.. This totally worked for me... My project started getting the spinning wheel all the time and made it impossible to get anything done. Trashing the analysis files was a 100% fix! Thank You!

Re: Background Processing "Stuck"?

Posted: Mon Jul 22, 2019 2:11 pm
by dwood3455
This was the response from MOTU about 3 months ago. It worked for me.

Create a new project. Go to File>Load. Locate the project you are currently having trouble with, select it and hit open. The Load dialog box will come up. Select the chunk that contains the audio/movie and hit OK. This will load that chunk into the new project. Open the Chunks window (shift-C) and select the play button next to the chunk that you just loaded in to enable that chunk.

Re: Background Processing "Stuck"?

Posted: Sat Jul 27, 2019 8:42 am
by Phil O
Rogeri wrote:Phil, you are a life saver.. This totally worked for me... My project started getting the spinning wheel all the time and made it impossible to get anything done. Trashing the analysis files was a 100% fix! Thank You!
Glad I could help. 8)

Re: Background Processing "Stuck"?

Posted: Mon Feb 20, 2023 7:02 am
by fradubio
Phil O wrote: Tue May 08, 2018 6:38 am You can also trash the files in the Analysis Files folder and DP will re-build them all the next time the project is opened. This has worked for me in the past when an analysis file gets messed up.

Phil
That worked for me! Thanks!!!

Re: Background Processing "Stuck"?

Posted: Sun Mar 19, 2023 2:48 pm
by Rick Cornish
mikehalloran wrote: Wed May 02, 2018 8:33 pm Yes. The background processing monitor showed that it was crashing at the same point every time with an Access Denied error. I fixed privileges and permissions on the files in Get Info and I was good.
Hey Mike... *Which* files do you fix privileges and permissions on? The privileges and permissions look fine on my DP files (at least when I look at them in Get Info), but Background Processing is getting stuck often.