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MOTU 828x BIG Issues on Windows 7

Posted: Wed Oct 18, 2017 8:35 am
by mlnoid
Hey everyone,

so i have had some big issues with my 828x interface.

it all startet when my PC didn´t recognice the interface.
I called the support and they told me that i have to buy a USB2.0 PCI card, so i did and it worked.

BUT the other issues came after some time.

The Biggest Problem is that it crashes my ableton live from time to time(what means like every second time i use it).

there are also some crackle sounds appearing after some time of using the interface, i have to turn it off and on again to make it work, but mostly it works just for 1 or two hours without any problems.

i sent it back to the motu support for 2 times but they told me its ok.

I think that MOTU did some bad mistakes with the drivers here, but i don´t know for sure.

Please tell me if anybody has had similar issues :cry:

thank you :)

and sorry for my english :)

Re: MOTU 828x BIG Issues on Windows 7

Posted: Wed Oct 18, 2017 8:48 am
by mikehalloran
Take a look at this thread and see if any of it applies.

viewtopic.php?f=14&t=63375

Re: MOTU 828x BIG Issues on Windows 7

Posted: Wed Oct 18, 2017 9:27 am
by mlnoid
wow thank you for the fast response.

it looks like it is the same problem im having all the time.

i will try if any of the tips can help me.

thank you