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motu 24io + pcie 424 + el capitan [RESOLVED]

Posted: Mon Feb 08, 2016 1:41 am
by bubblecat
Hi,

It's a long while since I logged in here, so not quite a newbie but certainly a little rusty and with a new mac set up - i'd greatly appreciate some kind assistance. I apologise if this has been answered elsewhere, i could not find a similar topic.

My new set up is an old (but fairly recently serviced) motu 24io - i used to run this and another 24io via PC, with ableton as my DAW. all analogue via firewire. No problems as such, aside from the computer being a bit slow and crappy (but no issues with motu hardware or pci card). I recently replaced the computer with a second-hand but excellent condition mac pro, which is running el capitan - seemingly no problems anywhere, quad core, much improved from the pc thus far. I have had to replace the old pci card with a pcie 424, but that's where i'm stuck - i've downloaded the new motu drivers (1.6.67918) and the pci card shows up, but i get no options for the hardware. I really doubt there is a problem with the external hardware as it was working fine not so long ago. but i'm at a loss as to whether this could be a driver issue (my pc was fussy about correct drivers), or a mac issue, or a pci card issue... could it be a firmware issue even? I've tried switching the firewire leads etc to no avail.

Any pointers or ideas, I would be massively grateful.

thanks

Re: motu 24io + pcie 424 + el capitan

Posted: Mon Feb 08, 2016 11:35 am
by mikehalloran
i've downloaded the new motu drivers (1.6.67918) and the pci card shows up, but i get no options for the hardware.
Is this in AudioMidi Setup or in DP?

I don't know. The latest beta is 1.6.68717 but it is supposed to be required for USB. Since old drivers will overwrite newer ones, I don't see why you shouldn't try and revert if necessary. I am not convinced this has to do with your problem.

Re: motu 24io + pcie 424 + el capitan

Posted: Tue Feb 09, 2016 2:02 am
by bubblecat
Mike, thanks for looking this over for me. I wasn't convinced it was anything to do with the drivers either, and it turned out it wasn't. The soundcard just wasn't picking up the 24io. I started again from scratch, reinstalled the pcie, reinstalled drivers, cleaned all the connections and it worked. I think my lack of mac familiarity had thrown me a big red herring.

Still, it helped having someone to run it past. Thanks again.