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BPM 1.5 keeps saying, "The Installation Failed."

Posted: Thu Aug 12, 2010 6:10 pm
by monogee
I'm having a problem installing BPM 1.5. It keeps saying, "The Installation Failed." I installed the Interlok extensions first, but still the installation failed. Any help? Thanks.

Re: BPM 1.5 keeps saying, "The Installation Failed."

Posted: Fri Aug 13, 2010 2:07 am
by ssp
You need to log into the motu website and send a tech support request. They will more than likely ask for the error details and system info etc. Please be clear and give as much information as you can.

Re: BPM 1.5 keeps saying, "The Installation Failed."

Posted: Fri Aug 13, 2010 4:42 pm
by monogee
I tried MOTU TechLinks. Unable to help. Keep trying to install, but no go. Maybe I have a corrupted disc.

Re: BPM 1.5 keeps saying, "The Installation Failed."

Posted: Mon Aug 16, 2010 9:21 am
by ssp
Your saying that Motu tech support sent you an email saying "keep trying to install"??

Re: BPM 1.5 keeps saying, "The Installation Failed."

Posted: Mon Aug 16, 2010 9:47 am
by monogee
No, I kept trying the install. Motu is going to send me a new installer disc.

Re: BPM 1.5 keeps saying, "The Installation Failed."

Posted: Tue Aug 17, 2010 6:52 pm
by monogee
I received a new installer disc from MOTU. That was the problem. I had a corrupted disc. Whew.