iLok causes MOTU SI to crash

organoaeternam · Post by **organoaeternam** » Sun Jul 13, 2008 6:14 pm

Hello all, first off I am sorry if this issue has already been solved in a previous post.

Ok, so I go out and buy MOTU Symphonic Instrument. I am Running a
Dell XPS M1710 with vista home premium 32bit and have 4G Ram.
Everytime I try to run MOTU it crashes. Now if I try to run the .exe file without the iLok dongle plugged in then MOTU brings me to an authurization screen...when I plug in the dongle and try to authurize it...you guessed it....it will crash. MOTU blames PACE and so far PACE blames MOTU and I am out 295 dollars. I would love some help. All drivers are up to date on everything. I'm just so peeved. Now I did notice one thing. In the device manager under Dongles there is a small circle with a green or blue " ? " in it for the iLok dongle. Now I did some research on that and it means that the dongle is not fully operational. However, again all drivers are up to date. Please please please help!!

bkshepard · Post by **bkshepard** » Sun Jul 13, 2008 6:18 pm

Try going to http://www.ilok.com and registering your iLok. It will be interesting to see if the site "sees" your iLok and if so whether you have all the proper drivers installed for it.