MSI can't be installed!

sammf · Post by **sammf** » Thu Jan 11, 2007 5:08 pm

I tried to install installer CD after copy that DVD file to my local, but after searhing installed window, it automatically shut down and I can't complete this installation!! Both of stand alone and VST didin't work!
Does anybody know how complete this installation?

I don't have An Open GL-compatible video card with the latest graphics drivers (support for OpenGL 1.2 is required, with support for 1.5 or 2.0 preferred) in my local.

Mike-t3 · Post by **Mike-t3** » Fri Jan 12, 2007 3:51 pm

I should repair permissions and try again.

Have you tried reinstalling?

sammf · Post by **sammf** » Fri Jan 12, 2007 9:15 pm

I don't understand
.........repair permissions........
Please explain it for detail!!

Thank you![/quote]

Mike-t3 · Post by **Mike-t3** » Sat Jan 13, 2007 6:03 am

Sorry assumed u were using a mac but ur probably not.

If u are going into applications/utilities and then disk utility and select repair permissions.

btw, what happened when you tried to re-install?

sammf · Post by **sammf** » Sat Jan 13, 2007 5:18 pm

Sorry Mike-t3
I forgot to tell you that I am a pc user and I don't think Windows XP doesn't have the disk permission features! Or maybe I don't know how..............

My concern is that My video card on my local PC. When I read MSI requirement page on the website, it looks that I need viceo card called open GL? Does your mac have this kind of video card, Mark?

Thank you!

Mike-t3 · Post by **Mike-t3** » Sun Jan 14, 2007 6:22 am

Yeah. My video card supports Open-GL.

I dont know what affect the video card not supporting Open-GL would be however I would have thought that at least the installation process would be able to complete and perhaps just the plugins preset browser wouldnt work.

Mike

sammf · Post by **sammf** » Sun Jan 14, 2007 4:41 pm

I am asking to custmer support for my video card!
elsa gladiac 544 agp ｐｃ
g-force6200

I will let you know it suppots openGL or not!

Thank you!!!

sammf · Post by **sammf** » Mon Jan 15, 2007 5:21 am

Hello,
I got a response from customer support and they say my video card support openGL!
I don't know what to do........very strange!!

I got a another machine DELL inspiron 640 and tried to install it but I got a same error again..........strange!!!

http://configure.us.dell.com/dellstore/ ... 0mhi&s=bsd

Mike-t3 · Post by **Mike-t3** » Mon Jan 15, 2007 5:36 am

I guess u'll just have to give MOTU tech support an email

sammf · Post by **sammf** » Tue Jan 16, 2007 1:48 am

Thank you for your help!
They emailed me back that I have to install new version 1.1.2. and reinstall it. I'd already tried it and it's not working!
I've wrote them back a week ago but they won't repsonse me. They don't know how to resolve this problem, I guess.

This is my first to get this kind of trouble in my life. MOTU is very poor product and bad customer support..........I will never buy MOTU PRODUCTS.

Mike-t3 · Post by **Mike-t3** » Tue Jan 16, 2007 4:11 am

I should stick with it.

MOTU will get back to you. They are just somewhat slow.

MOTUnation.com

MSI can't be installed!

MSI can't be installed!

repair permissions?

g-force6200

YES

Yeah