I second.Kazrog wrote:I wasn't trying to start an argument, I was more pointing out that when people have problems with a new release, they need to more clearly describe their configurations, rather than describing the bug itself.tripit@earthlink.net wrote:Exactly.
This config issue has been going on for a while. I did request (many, many moons ago to MOTU) a copy of THEIR test systems configs- the same systems that find everything okay when they release DP 4x- 5x. I've been politely ignored and was directed to the published minimum system requirements. I need more info- and I think we would all benefit from finding out the RANGE of setups that will run DP reliably for all users under OS X.
So, for those of us having having issues with DP, we should find some consensus on a way to compare system configs. I propose a form such as this:
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Problems with DP:
DP Version:
Do you consider DP stable under your present config?
New DP Install or Upgrade:
CPU:
Drives (Internal, SCSI, FW, USB)
All other USB FW Ethernet Optical connected devices and drivers if any- even if from Apple (include keyboards and trackball mice)
Where any of these devices connected during OS install and/or DP installs?
OS Version:
OS New install/ Updated online or Manually:
For new OS- Type of Install (Minimal or Full)
Installed original OS from original CD/DVD or other (specify)
How many accounts?:
Fast User Switching on/off:
Other Audio Apps (and versions) installed:
Which apps (all types) were installed before your current DP install?
Was DP tested without any other audio apps installed?
Internal Cards and versions:
RAM config (how many and sizes):
iSight plugin/ Lame installed? :
All Plugins and types (MAS, AU or VST) even if used mainly in another app:
Other system hacks or modificatons (i.e Quickeys vs.?; language/ font deletion; Swap files on separate HD, etc.):
Aggregate device(s) created and how many?
System scanned by DiskWarrior vs ?, Disk Utility vs ?, Techtool vs ?, Other diagnostic vs ? (enter all that apply)
Comments:
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These questions may seem like an annoyance, BUT we may be able to track down differences with systems that have issues with Dp and those that don't. Please let us not argue over the right way to install or maintain our systems, or even what should be working with DP. Instead let's find out what it takes to get DP to work 100% of the time for everyone. Digi does it for ProTool users, and it's not inconceivable that we'd benefit from similar real-world system guidelines. It could be something simple like upgrading over a pre-existing version of the OS or DP doesn't reliably "take." Or the reverse could be true, such that a pre-existing version is neccessary to get everything working. Who knows for sure...?
Whatever the case, can we try this approach or even adopt another way of comparing each other's systems? Please chime in, especially if your system is issue free. We need the input about the operational systems as a check.
James: if all this potential data is eventually compiled, could a sticky of the resulting Recommended Guidelines become a "Sticky?"
Chris
