CueMix5 not see Ultralight mk5

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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scarlatino
Posts: 2
Joined: Sat Feb 18, 2023 11:32 am
Primary DAW OS: Windows

CueMix5 not see Ultralight mk5

Post by scarlatino »

New computer: motherboard MSI pro b760-p ddr4 ii, CPU Intel i7 12700, 64 GB RAM, etc. Win10 installed clean, all updates too. New drivers for the chipset and others have been installed. Cue mix5 does not see the device. The firewall is configured correctly, and could it be to blame for the problem? The funny thing is that on the same computer in the previously installed system the device worked fine! At first it didn’t work either, but after installing the chipset drivers it worked fine. But it doesn't work on the current system. Are there any options to fix the problem?
scarlatino
Posts: 2
Joined: Sat Feb 18, 2023 11:32 am
Primary DAW OS: Windows

Re: CueMix5 not see Ultralight mk5

Post by scarlatino »

Yesterday I updated the BIOS to a more recent one due to problems with the ride array. Could my problem be related to this?
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