11.3 crashing on Bounce to Disk - RESOLVED

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Jim
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11.3 crashing on Bounce to Disk - RESOLVED

Post by Jim »

So far, I've experienced crashing on several older projects I had made mostly mix level changes that presented no issues at playing in 11.3 or bouncing in 11.23 or previous versions.

I used the search and destroy method to track down the issue. Search and destroy is time-consuming as it involves disabling one VI or effect at a time, and then bouncing to see if the crashing is fixed or not. When there's no crash, the last item I disabled was the issue; so replacing it with a fresh instance stops the crashing for that particular project.

I have reverted to 11.23, and accomplished several more bounces without crashing.

Has anybody else experienced this? If it's systemic, MOTU needs to fix it.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

I don't know what to make of the lack of "me too" posts on this subject, but I infer that the issue is probably related to an incompatible or buggy plug-in that plays fine, but triggers a crash when Bounce is invoked.

I tried reinstalling 11.3 again, and crash on Bounce recurred immediately on older projects (I'm remixing almost my entire back catalog using new plug-ins and EQ techniques.). So, back to 11.23 and no crashes on bounce, except for one that didn't crash until about 25% into the bounce, but no crash on the second attempt.

Since I've got about 50 third party plug-ins installed, it could take days to try to search and destroy the one or more that is causing my crashes. It's quite possible that one of my new plug-ins or an update to an older one is the culprit. Crashes can often be tracked down to one of the last items you've installed on your system.

BTW, 11.23 still crashes randomly, either while DP is playing or by double clicking an effect or context clicking an insert. The crash is hardly ever repeated after I relaunch and do the same clicking that caused the crash, making them random and not repeatable.

I'd like to know if that's been fixed in 11.3, but it seems like I'm better off dealing with random crashes than near certain ones.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

I've reverted to 11.23 do most of my work, but I've been launching 11.3 occasionally to try to suss the issue, but I've also launched it unknowingly by double-clicking a project in the Finder. Then, I've gotten multiple crashes either by clicking in the GUI or during playback. It's completely unreliable on my two computers.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
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bayswater
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Re: 11.3 crashing on Bounce to Disk

Post by bayswater »

Jim wrote: Wed Dec 27, 2023 2:11 pm Since I've got about 50 third party plug-ins installed, it could take days to try to search and destroy the one or more that is causing my crashes.
The crash log might help. A web search will show Apple support articles on where they are. They're not easy to read but sometimes contain the name of a possibly guilty plugin.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

Doing a full disk search for "crashlog" is simple enough. Many are stored in the user > Library > Application Support folder for the apps in question. Not for DP.

I haven't seen the DP crash reporter screen in a long time. I don't think there's a setting to disable it. I have looked.

I agree about crashlogs often being inscrutable. I used to (try to) read them when I was using Adobe Premiere regularly. They didn't help me much. I learned on my own that the app just hated Long-GOP video. The bigger the project (more footage with various codecs), the more frequent the crashing.

Since DP 11.3 crashes on me with a new Project and only one VI instantiated, that points to an internal incompatibility or a bug. We've discussed enabling Failed plug-ins, which I stopped doing. I only let plug-ins load that the inspection process has marked as "Passed."

If I was dead in the water and had time to kill, I'd do a clean install of the app and all my plug-ins one at a time and try to make it crash. But, since 11.23 is serving me well, there's no impetus to track this down on my own. I don't see any must-have features in 11.3. Frankly, the best new features for me since version 8 or so is the ability to scale the whole interface on 4K displays and consolidated audio & MIDI tracks.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
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stubbsonic
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Re: 11.3 crashing on Bounce to Disk

Post by stubbsonic »

I'm having crashes with DP 11.3 but not related to bouncing.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

stubbsonic wrote: Wed Jan 17, 2024 3:41 pm I'm having crashes with DP 11.3 but not related to bouncing.
Does anything in particular induce your crashes? Clicking something? Just playing back?
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
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stubbsonic
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Re: 11.3 crashing on Bounce to Disk

Post by stubbsonic »

Jim wrote: Wed Jan 17, 2024 3:45 pm Does anything in particular induce your crashes? Clicking something? Just playing back?
The crashes I had were cause by doing things in the QuickScribe window. Another user described editing chord symbols and had a big ole crash-- and, like me, trying to do one specific thing in QuickScribe would put an end to DP.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

Crash on Bounce still manifesting in 11.31. Back to 11.23 for me.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
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mikehalloran
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Re: 11.3 crashing on Bounce to Disk

Post by mikehalloran »

I don't know what to make of the lack of "me too" posts on this subject
That none of us are having this issue.

I see Antares in your list of plugs. How long since you updated the CodeMeter Run Time?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

I disabled about 40 plug-ins I never use (including Antares) in the Prefs, and it's not crashing on Bounce now. Yay.

Thanks for the suggestions. I should have tried this sooner.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
labman
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Re: 11.3 crashing on Bounce to Disk

Post by labman »

Thank you for letting us know it was some plug Jim
AMPGUI themes - Andy rocks!, 3 macs, MacPro 768GB ram, 16core OS11.7.10, DP11.31, all Waves, all SLATE, PSP, IK multimedia & Audioease plugs, all PAlliance, Softube, tons of NI VI's all air Spitfire, all Audiobro, all Berlin, EW PLAY, LLizard, MachFive3, Kontakt5, Omnisphere, RMX, LASS, all Soundtoys, Lexicon AU's, melodyne and others I know am forgetting, cause I'm old...Also mucho outboard rigs, MTPs, DTP, antelope WC, and 4 control surfaces with Raven.
Jim
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Re: 11.3 crashing on Bounce to Disk

Post by Jim »

labman wrote: Mon Mar 18, 2024 5:18 am Thank you for letting us know it was some plug Jim
I also pressed the Option button as I relaunched, so it's hard to say exactly what fixed it. I have a few bundles I used for video editing in Premiere that I disabled. I now use Resolve, and it has it's own suite of plug-ins in the Fairlight section. I also disabled all the Apple AU plugs I never use except for the pitch shifter I use occasionally on snare tracks. And I had a few Demo effects that can't be modified, making them less useful.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 12.7.4 - DP 11.23
mixing: MacPro7,1 - 256GB RAM - 2.7 GHz 24-Core Intel Xeon W - Focusrite Scarlett Solo - OS 12.7.4 - DP 11.23
Both computers: Kontakt Komplete 13 VIs and effects. Effects: FabFilter, Sonnox Oxford, SSL, PSP, UA, iZotope. VIs: Cherry Audio, AIR Tech, GForce, AAS, East-West, Garritan, Best Service, Kilohearts, Brainworx, UA
labman
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Re: 11.3 crashing on Bounce to Disk

Post by labman »

Jim wrote: Mon Mar 18, 2024 7:59 am I also pressed the Option button as I relaunched, so it's hard to say exactly what fixed it. I have a few bundles I used for video editing in Premiere that I disabled. I now use Resolve, and it has it's own suite of plug-ins in the Fairlight section. I also disabled all the Apple AU plugs I never use except for the pitch shifter I use occasionally on snare tracks. And I had a few Demo effects that can't be modified, making them less useful.
That is good info.
AMPGUI themes - Andy rocks!, 3 macs, MacPro 768GB ram, 16core OS11.7.10, DP11.31, all Waves, all SLATE, PSP, IK multimedia & Audioease plugs, all PAlliance, Softube, tons of NI VI's all air Spitfire, all Audiobro, all Berlin, EW PLAY, LLizard, MachFive3, Kontakt5, Omnisphere, RMX, LASS, all Soundtoys, Lexicon AU's, melodyne and others I know am forgetting, cause I'm old...Also mucho outboard rigs, MTPs, DTP, antelope WC, and 4 control surfaces with Raven.
evbvd
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Re: 11.3 crashing on Bounce to Disk - RESOLVED

Post by evbvd »

I'm on DP 11.31 and just experienced the Crash on Bounce to Disk story. I turned off offline bounce, and it bounced just fine. thought I'd share this in case it's helpful for others...

Mac OS 12.7.2 (I know, I'll upgrade soon)
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