828 MK3 "Bad load DSP scope loop" ?

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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Gianluca13_2
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Joined: Mon Jun 30, 2008 12:37 am
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Location: Italy

828 MK3 "Bad load DSP scope loop" ?

Post by Gianluca13_2 »

Frequently, switching my 828 MK3 on, during the quemix loading the display said “Bad load DSP scope loop” and after a moment “ press page to skip” and before I have time to do something the unit return to loading the quemix function regularly without other problems. Some time this happen just one time some time two three time before quemix is loaded. But this never lead to some problem and the the unit seems to work fine.
Some one have an idea?
1nput0utput
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Re: 828 MK3 "Bad load DSP scope loop" ?

Post by 1nput0utput »

Have you tried resetting the interface to its factory default settings? After the reset, wait about 45 seconds for the default settings to be saved to the flash memory. Then power-cycle the interface. Do you see the same message on the LCD while it's booting up?
The leading cause of wrong answers is asking the wrong questions.
Gianluca13_2
Posts: 30
Joined: Mon Jun 30, 2008 12:37 am
Primary DAW OS: MacOS
Location: Italy

Re: 828 MK3 "Bad load DSP scope loop" ?

Post by Gianluca13_2 »

The message I mentioned above is displayed at the boot moment after switching on the 828
The boot sequence is accomplished by two three phases, the last one is the quemix loading and is in this phase I see the message above.

Please could you explain me how to reset to default factory setting?

Thank you.
1nput0utput
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Re: 828 MK3 "Bad load DSP scope loop" ?

Post by 1nput0utput »

I meant to ask whether you see the same message on the LCD when you power on the interface after resetting the factory default settings.

Press the PARAM knob until you reach 828mk3 SETUP.
Turn the PARAM knob all the way to the right to reach Factory Defaults.
Press the VALUE knob twice to execute the reset.
Wait about 45 seconds for the default settings to be saved to the flash memory.
Turn off the interface and then turn it on again.

Now do you see the same message on the LCD as the interface boots?
The leading cause of wrong answers is asking the wrong questions.
Gianluca13_2
Posts: 30
Joined: Mon Jun 30, 2008 12:37 am
Primary DAW OS: MacOS
Location: Italy

Re: 828 MK3 "Bad load DSP scope loop" ?

Post by Gianluca13_2 »

Done, but the message is still displayed. As before, not every time I switch on the 828 but frequently. I try to reinstall the 1.06 firmware this evening and then I said you something more.

Thank,

Gianluca
Gianluca13_2
Posts: 30
Joined: Mon Jun 30, 2008 12:37 am
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Location: Italy

Re: 828 MK3 "Bad load DSP scope loop" ?

Post by Gianluca13_2 »

Done.
But nothing change.
Same message whit the same random cadence.
Some time start fine some time repeat the Cuemix loading one time some time two some time three.
But after this stuttered loading all seems work properly.
I don’t know how consider this situation.
icd
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Re: 828 MK3 "Bad load DSP scope loop" ?

Post by icd »

Always switch on - first 828mk3, second - computer.
Then it should be OK.
Gianluca13_2
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Joined: Mon Jun 30, 2008 12:37 am
Primary DAW OS: MacOS
Location: Italy

Re: 828 MK3 "Bad load DSP scope loop" ?

Post by Gianluca13_2 »

I don’t switch on the computer at all. I have this problem
with the 828MK3 stand alone.
kazeko
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Joined: Thu Jan 18, 2024 2:33 am
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Re: 828 MK3 "Bad load DSP scope loop" ?

Post by kazeko »

i know it is late
but have same thing
it is time to change 1000uf 16v and 2200uf 16v caps
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