Customer Service & Support Shout-Outs

Here's where to talk about preamps, cables, microphones, monitors, etc.

Moderator: James Steele

Forum rules
Here's where to talk about preamps, cables, microphones, monitors, etc.
Post Reply
User avatar
stubbsonic
Posts: 4650
Joined: Fri Dec 22, 2006 12:56 pm
Primary DAW OS: MacOS
Contact:

Customer Service & Support Shout-Outs

Post by stubbsonic »

I've owned an FMR RNC (really nice compressor) for almost 27 years. It's been in use for a very good part of that time, including 24/7 since 2020.

Finally, the unit stopped working due to dried out caps (probably). I sent an email and got a friendly and helpful response for likely components to replace..

Thought I'd give a little shout-out to FMR for great support.
Last edited by stubbsonic on Tue Nov 21, 2023 1:23 pm, edited 1 time in total.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
User avatar
bayswater
Posts: 11971
Joined: Fri Feb 16, 2007 9:06 pm
Primary DAW OS: MacOS
Location: Vancouver

Re: Customer Service & Support Shout-Outs

Post by bayswater »

Hope mine lasts longer than that. Barely broken in. :rofl:
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
User avatar
stubbsonic
Posts: 4650
Joined: Fri Dec 22, 2006 12:56 pm
Primary DAW OS: MacOS
Contact:

Re: Customer Service & Support Shout-Outs

Post by stubbsonic »

Replaced 5 power supply caps and it's back in action!!!
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
User avatar
James Steele
Site Administrator
Posts: 21249
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: San Diego, CA - U.S.A.
Contact:

Re: Customer Service & Support Shout-Outs

Post by James Steele »

I still have one in a box of stuff and really thinking about hooking up as an insert if I have room for giggles.
JamesSteeleProject.com | Facebook | Instagram | Twitter

Mac Studio M1 Max, 64GB/2TB, MacOS 14.5 Public Beta, DP 11.31, MOTU 828es, MOTU 24Ai, MOTU MIDI Express XT, UAD-2 TB3 Satellite OCTO, Console 1 Mk2, Avid S3, NI Komplete Kontrol S88 Mk2, Red Type B, Millennia HV-3C, Warm Audio WA-2A, AudioScape 76F, Dean guitars, Marshall amps, etc., etc.!
Post Reply