Hello everybody,
I have an issue with UltraLite mk3 and USB connection. Symptoms:
- sometimes it works seamlessly
- sometimes it is not detected by computer
- sometimes it is detected but gives no sound
I can't identify any difference around it when the symptoms change.
I bought it used and was working on FireWire but after I changed computer I needed to connect via USB. Then I observed the problem. I brought it to a friend - not detected. Brought it back home - works good on computer 1. Moved to computer 2 - not detected. Moved back to computer 1 - not detected.
FireWire connection works perfectly all the time.
Connecting/powering-up order doesn't change anything.
Different power supply doesn't change anything (tested on bench ps).
The same problem with macOS and Windows.
I did a continuity check around the USB port and chip and everything is fine so I suppose it's not of mechanical concern.
Any advice will be appreciated
UltraLite mk3 USB problem
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
- mikehalloran
- Posts: 15240
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: UltraLite mk3 USB problem
Does the host computer have USB 3 or USB 2? Are you running irbthrough a hub or not?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: UltraLite mk3 USB problem
No hub, tried on USB2 and USB3, it doesn't change anything
- mikehalloran
- Posts: 15240
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: UltraLite mk3 USB problem
Did you download and install the latest drivers?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro