Komplete Pitch Issue

Macintosh software/hardware discussion and troubleshooting

Moderator: James Steele

Post Reply
Movies
Posts: 300
Joined: Thu Dec 04, 2008 12:14 pm
Primary DAW OS: MacOS
Location: Boston, MA

Komplete Pitch Issue

Post by Movies »

I'm using Komplete as a plug-in with DP 9.02. Absolutely nothing has changed about my set-up for months.

For some reason, in the past couple days, seemingly random Kontakt instruments will just change pitch. Like, the MIDI data is correct, but Kontakt starts transposing the pitches. It's not project-specific (I tried four or five different files). It's just one instrument at a time.

Does anyone have any thoughts on what might be doing this?
MacBook Pro 2.5 GHz Quad-Core Intel i7/16GB, OSX 10.14.6, DP 10.1, MOTU 896mk3
User avatar
HCMarkus
Posts: 9712
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
Contact:

Re: Komplete Pitch Issue

Post by HCMarkus »

Possible suspect: Pitch bend CC... Is DP set to chase pitch bend events?
Movies
Posts: 300
Joined: Thu Dec 04, 2008 12:14 pm
Primary DAW OS: MacOS
Location: Boston, MA

Re: Komplete Pitch Issue

Post by Movies »

Everything is checked in the Even Chasing window, so yes.

But, also, unless there's some key command that would've enabled it by accident, I definitely haven't gone in there for anything.
MacBook Pro 2.5 GHz Quad-Core Intel i7/16GB, OSX 10.14.6, DP 10.1, MOTU 896mk3
Movies
Posts: 300
Joined: Thu Dec 04, 2008 12:14 pm
Primary DAW OS: MacOS
Location: Boston, MA

Re: Komplete Pitch Issue

Post by Movies »

It turns out that this issue is not only happening in Kontakt. It's happening in pretty much any plug-in -- even MAS plug-ins.

More interestingly, when it happens, if I just save everything exactly how it is, close DP and reopen the project, it's back to normal.

Totally weird.
MacBook Pro 2.5 GHz Quad-Core Intel i7/16GB, OSX 10.14.6, DP 10.1, MOTU 896mk3
User avatar
mikehalloran
Posts: 15132
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: Komplete Pitch Issue

Post by mikehalloran »

What does MOTU support say?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
User avatar
HCMarkus
Posts: 9712
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
Contact:

Re: Komplete Pitch Issue

Post by HCMarkus »

Is it possible you opened a Transpose window with "preview" checked that is now hidden behind other windows?
User avatar
Sean Kenny
Posts: 197
Joined: Fri May 26, 2006 12:40 am
Primary DAW OS: MacOS
Location: Kent - England
Contact:

Komplete Pitch Issue

Post by Sean Kenny »

Movies wrote:It turns out that this issue is not only happening in Kontakt. It's happening in pretty much any plug-in -- even MAS plug-ins.

More interestingly, when it happens, if I just save everything exactly how it is, close DP and reopen the project, it's back to normal.

Totally weird.
I have experienced this too, fortunately I don't use MIDI that much these but it's a real pain


Sent from my iPad using Tapatalk
Mac Pro 3 GHz 8-Core Intel Xeon E5 - 32 GB Ram 1867 MHz DDR3 ECC - OS X 10.12.4 - DP 9.13 - RME HDSPe Madi card - iz ADA converters 24 i/o - Antelope Orion 32 i/o - Audient desk - Miller & Kreisel Monitors - Wunder Mic Pre's x 8 - very understanding wife!
http://www.ten21recordingstudios.co.uk/
User avatar
terrybritton
Posts: 1117
Joined: Thu Jun 04, 2015 8:45 am
Primary DAW OS: Windows
Location: Elizabeth City, NC
Contact:

Re: Komplete Pitch Issue

Post by terrybritton »

HCMarkus wrote:Possible suspect: Pitch bend CC... Is DP set to chase pitch bend events?
I second this. I have an Alesis QX49 I don't use much anymore because it sends out spurious and random pitch bend messages. Watch your controllers with a MIDI monitor, or screen out pitch bend and see if the issue goes away.

Terry
Computer: Sweetwater CS400v7 Intel Core i7-10700K CPU @ 3.80GHz | 64Gigs RAM | Windows 11 Pro x64 |
MOTU 828 mk3 hybrid

DAWs & Live: MOTU Digital Performer 11.31 | Cantabile Performer 4
Keyboard Synths: Kawai K5000s, Korg Wavestation
Controllers: NI Komplete Kontrol S-88 Mk3 & S-49 Mk2; Maschine Mk3 & JAM;
Akai MPK249 & 225, Alesis QX49, Behringer BCF2000 & FCB1010
Rack Modules: Ensoniq ESQm, Yamaha TX81Z, Wavestation SR

Tutorials: https://youtube.com/@CreatorsMediaTools
Movies
Posts: 300
Joined: Thu Dec 04, 2008 12:14 pm
Primary DAW OS: MacOS
Location: Boston, MA

Re: Komplete Pitch Issue

Post by Movies »

I chatted to MOTU about it and they had two suggestions:

1. My controller could be sending out random weird pitch data, however:

A. The controller that's hooked up (an Akai LPK25) doesn't send pitch data

B. Even if it did, I can't imagine that it would uniformly alter already-programmed MIDI information.

2. Though there's a very, very slim chance, trashing my preferences might solve the problem:

This seems pretty super unlikely -- even the MOTU tech representative was skeptical.
MacBook Pro 2.5 GHz Quad-Core Intel i7/16GB, OSX 10.14.6, DP 10.1, MOTU 896mk3
User avatar
terrybritton
Posts: 1117
Joined: Thu Jun 04, 2015 8:45 am
Primary DAW OS: Windows
Location: Elizabeth City, NC
Contact:

Re: Komplete Pitch Issue

Post by terrybritton »

Movies wrote:I chatted to MOTU about it and they had two suggestions:

1. My controller could be sending out random weird pitch data, however:

A. The controller that's hooked up (an Akai LPK25) doesn't send pitch data

B. Even if it did, I can't imagine that it would uniformly alter already-programmed MIDI information.

2. Though there's a very, very slim chance, trashing my preferences might solve the problem:

This seems pretty super unlikely -- even the MOTU tech representative was skeptical.
Well, if the Akai LPK25 you have hooked up sends no pitch data, that pretty much sews up that suspicion!

At this point, I usually consider that it has to be ghosts -- poltergeists to be exact. Software written by common humans could not be this malicious!

Terry
Computer: Sweetwater CS400v7 Intel Core i7-10700K CPU @ 3.80GHz | 64Gigs RAM | Windows 11 Pro x64 |
MOTU 828 mk3 hybrid

DAWs & Live: MOTU Digital Performer 11.31 | Cantabile Performer 4
Keyboard Synths: Kawai K5000s, Korg Wavestation
Controllers: NI Komplete Kontrol S-88 Mk3 & S-49 Mk2; Maschine Mk3 & JAM;
Akai MPK249 & 225, Alesis QX49, Behringer BCF2000 & FCB1010
Rack Modules: Ensoniq ESQm, Yamaha TX81Z, Wavestation SR

Tutorials: https://youtube.com/@CreatorsMediaTools
User avatar
cuttime
Posts: 4291
Joined: Sun May 15, 2005 10:01 pm
Primary DAW OS: MacOS

Re: Komplete Pitch Issue

Post by cuttime »

I'm confused. How does a keyboard controller not send pitch data? Time to beak out the trusty Snoize MIDI monitor and see what's really happening:

https://www.snoize.com/MIDIMonitor/
828x MacOS 13.6.5 M1 Studio Max 1TB 64G DP11.31
User avatar
MIDI Life Crisis
Posts: 26254
Joined: Wed May 18, 2005 10:01 pm
Primary DAW OS: MacOS
Contact:

Re: Komplete Pitch Issue

Post by MIDI Life Crisis »

A) How much is it transposing by?

B) Could there be a discrepancy between sample rates?

C) What is you sample rate in DP?

D) What is the sample rate on your audio device/card?

E) Have you tried changing the sample rates in DP and your audio device/card?

F) Does Komplete have a sample rate option?
2013 Mac Pro 32GB RAM

OSX 10.14.6; DP 10; Track 16; Finale 26, iPad Pro, et al

MIDI LIFE CRISIS
Movies
Posts: 300
Joined: Thu Dec 04, 2008 12:14 pm
Primary DAW OS: MacOS
Location: Boston, MA

Re: Komplete Pitch Issue

Post by Movies »

terrybritton wrote:At this point, I usually consider that it has to be ghosts -- poltergeists to be exact.
Ha! This issue is almost enough to make me a believer!
cuttime wrote:I'm confused. How does a keyboard controller not send pitch data? Time to beak out the trusty Snoize MIDI monitor and see what's really happening:
The MOTU tech was talking about pitch/mod-wheels on a MIDI controller misfiring. According to MIDI Monitor, there's absolutely nothing coming out of the ol' LPK25 during playback.

MIDI Life Crisis wrote:A) How much is it transposing by?
I haven't measured, but it seems like anywhere from a minor second to a major third.
MIDI Life Crisis wrote:B) Could there be a discrepancy between sample rates?
I don't think so. Kontakt, opened as an instance inside of a DAW, slaves to the DAW's sample rate.
MIDI Life Crisis wrote:C) What is you sample rate in DP?
44.1
MIDI Life Crisis wrote:D) What is the sample rate on your audio device/card?
MOTU 896mk3 is at 44.1
MIDI Life Crisis wrote:E) Have you tried changing the sample rates in DP and your audio device/card?
I'm not sure what you mean here. Like, just trying a different sample rate?
MIDI Life Crisis wrote:F) Does Komplete have a sample rate option?
Komplete, in stand-alone mode, has a sample rate option under the AUDIO tab which is set to 44.1, but the AUDIO tab isn't even available when it's opened as a plug-in.
MacBook Pro 2.5 GHz Quad-Core Intel i7/16GB, OSX 10.14.6, DP 10.1, MOTU 896mk3
Movies
Posts: 300
Joined: Thu Dec 04, 2008 12:14 pm
Primary DAW OS: MacOS
Location: Boston, MA

Re: Komplete Pitch Issue

Post by Movies »

This just happened again and maybe provided another data point:

I have one instance of Kontakt opened inside of a DP project file. Each Kontakt instrument I’m using, of course, is assigned to its own MIDI track inside of the DP sequence.

At the EXACT same moment that the bass transposed itself a major second down, a super grating, high-pitched, sustained sound (similar to microphone feedback) started in the main Kontakt instrument track. The only way I could get it to stop (apart from muting the track) was to close the file and reopen it.

This sound started out of nowhere -- I had not touched the mouse or keyboard for thirty seconds or so and the sequence was not playing.
MacBook Pro 2.5 GHz Quad-Core Intel i7/16GB, OSX 10.14.6, DP 10.1, MOTU 896mk3
User avatar
FMiguelez
Posts: 8266
Joined: Sun Oct 24, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Body: Narco-México Soul/Heart: NYC

Re: Komplete Pitch Issue

Post by FMiguelez »

That sounds to me lke Banshees, NOT poltergeists. They are different :smash:

Do you have another computer where you can open the project and try it there?
If you apply the transposition MIDI plug to the tracks cursed by banshees, do they stay put with the new interval, or do the change?

Maybe some chanting or dancing around is in order at this point.
Mac Mini Server i7 2.66 GHs/16 GB RAM / OSX 10.14 / DP 9.52
Tascam DM-24, MOTU Track 16, all Spectrasonics' stuff,
Vienna Instruments SUPER PACKAGE, Waves Mercury, slaved iMac and Mac Minis running VEP 7, etc.

---------------------------

"In physics the truth is rarely perfectly clear, and that is certainly universally the case in human affairs. Hence, what is not surrounded by uncertainty cannot be the truth." ― Richard Feynman
Post Reply