Surprisingly DP 7.24 refuses to boot up

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greeny
Posts: 125
Joined: Sat Oct 16, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Amsterdam

Surprisingly DP 7.24 refuses to boot up

Post by greeny »

Hello,

I try never to bother anyone with my petty software problems and always try to resolve them either by consulting the manual or some of my friends who also use DP; however today I'm desperate, for my once so stable DP 7.24 has all of a sudden become prone to FREEZES when doing anything with Quickscribe opened in the consolidated window or even in a floating window.
I really need some help here because this is a phenomenon that I'm witnessing for the very first time.

I'm running DP 7.24 in MacOS 10.6.8. I've been using DP 7.24 ever since it came out and never had any sort of problems with it - but all that has changed since a few days ago; the freezes becoming more and more frequent.

Whenever I engage the Quickscribe-window and try to do anything such as edit a note, open its mini-menu, adjust the window size it triggers the Mac’s spinning beachball which then never stops, until I force-quit the program and loose whatever recordings or edits I was making, etc…

I've trashed DP's preferences, repaired permissions, loaded the song's data into a new DP project-document, even tried it in a previous version of DP 7, namely version 7.23, all to no avail. Engaging Quickscribe in any sort of fashion brings about the spinning beach-ball.

What more can I do or investigate at this point? :?

Here is my setup: iMac duo-core 3gig - 8 gigs RAM, OSX 10.6.8 -
Motu 828mk3 via Firewire.
Various Instruments from Spectrasonics, Garritan Personal Orchestra, and Kontakt 3.5. Sibelius 6.1.3, Altiverb6, Waves Musician2 bundle and that's about it.

Digital Performer's freakish behavior started a few days ago after a very very long period of great performance; I've never had any problems and now I haven't got a clue - Sibelius works fine! ......

.... But, Just before ending this text I tried to re-open DP7.24 but now the application itself won't open at all. It has gotten worse! The DP7 logo appears briefly and after a few seconds a message with a long list (crash-log) reports DP failed to open and asks to be sent to Apple and, prompts me to reopen Digital Performer; as soon as I click on "re-open" the same long list reappears, and so on on it goes; DP refuses to open at all.

Should I re-install DP 7 from scratch? Or does it seem more of a MacOS failure and should I re-install snow leopard as well?

Could you please suggest something sensible for me to do? I thank you kindly. (included is a Crash Report which shows up when initiating DP7.24)





Process: Digital Performer [1455]
Path: /Applications/Digital Performer 7.24.app/Contents/MacOS/Digital Performer
Identifier: com.motu.DigitalPerformer
Version: 7.24 (7.24)
Code Type: X86 (Native)
Parent Process: launchd [95]

Date/Time: 2013-11-12 17:26:19.244 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 78335 sec
Crashes Since Last Report: 16303
Per-App Interval Since Last Report: 337564 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 79471C1F-5C09-40A2-85D3-D8C13F0EAF8E

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000196ed000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AllUtilities.dylib 0x0106ab78 UString::UString() + 56
1 AllUtilities.dylib 0x010744f4 UString::UString(unsigned short) + 7634
2 com.motu.MidiSystem 0x016513f4 0x1650000 + 5108
3 com.motu.MidiSystem 0x016cc4a0 MIDISystem::MatchData::GetSlotID() const + 18558
4 com.motu.MidiSystem 0x016cd420 MIDISystem::MatchData::GetSlotID() const + 22526
5 com.motu.MidiSystem 0x016cd675 MIDISystem::MatchData::GetSlotID() const + 23123
6 com.motu.MidiSystem 0x016cd6ab MIDISystem::MatchData::GetSlotID() const + 23177
7 com.motu.MidiSystem 0x016cac0d MIDISystem::MatchData::GetSlotID() const + 12267
8 com.motu.MidiSystem 0x016cb0e3 MIDISystem::MatchData::GetSlotID() const + 13505
9 com.motu.MidiSystem 0x016cb238 MIDISystem::MatchData::GetSlotID() const + 13846
10 com.motu.MidiSystem 0x0168f45b MIDISystem::Setup::SignIn(UString const&, MIDISystem::Receiver*, MIDISystem::PrefsHandler*) + 189
11 com.motu.DigitalPerformer 0x007b62ec SndBiteStripTimeScrollMouseWheelHandler::Clone() + 691580
12 com.motu.DigitalPerformer 0x007c0c4e SndBiteStripTimeScrollMouseWheelHandler::Clone() + 734942
13 com.motu.DigitalPerformer 0x007b8b31 SndBiteStripTimeScrollMouseWheelHandler::Clone() + 701889
14 com.motu.DigitalPerformer 0x007c3a4f SndBiteStripTimeScrollMouseWheelHandler::Clone() + 746719
15 com.motu.DigitalPerformer 0x00022ab2 0x1000 + 137906
16 com.motu.DigitalPerformer 0x000229d9 0x1000 + 137689

Thread 1:
0 libSystem.B.dylib 0x902c7afa mach_msg_trap + 10
1 libSystem.B.dylib 0x902c8267 mach_msg + 68
2 libSystem.B.dylib 0x90333d28 mach_msg_server + 696
3 PerfMSL.dylib 0x022ed164 catch_exception_raise_state + 548
4 libSystem.B.dylib 0x902f5259 _pthread_start + 345
5 libSystem.B.dylib 0x902f50de thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x902c7c0e mach_wait_until + 10
1 libSystem.B.dylib 0x9034f429 nanosleep + 345
2 libSystem.B.dylib 0x9034f2ca usleep + 61
3 PerfMSL.dylib 0x022ef8e4 HydraDebugging::TotalBytesInOperatorNewPools() + 662
4 PerfMSL.dylib 0x022efa01 HydraDebugging::TotalBytesInOperatorNewPools() + 947
5 libSystem.B.dylib 0x902f5259 _pthread_start + 345
6 libSystem.B.dylib 0x902f50de thread_start + 34

Thread 3: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x902ee382 kevent + 10
1 libSystem.B.dylib 0x902eea9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x902edf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x902edcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x902ed781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x902ed5c6 start_wqthread + 30

Thread 4:
0 libSystem.B.dylib 0x902ed412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x902ed9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x902ed5c6 start_wqthread + 30

Thread 5:
0 libSystem.B.dylib 0x902c7afa mach_msg_trap + 10
1 libSystem.B.dylib 0x902c8267 mach_msg + 68
2 PerfFoundation.dylib 0x021bf34d PerfWorkerThread::GetThread() + 797
3 PerfFoundation.dylib 0x021bf44b PerfWorkerThread::GetThread() + 1051
4 libSystem.B.dylib 0x902f5259 _pthread_start + 345
5 libSystem.B.dylib 0x902f50de thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x902c7b4e semaphore_timedwait_trap + 10
1 AllUtilities.dylib 0x01077439 PerfSemaphore::~PerfSemaphore() + 103
2 PerfEngine.dylib 0x01d76b64 PerfAudioCache::RunJobs(std::vector<workq_ele_t*, std::allocator<workq_ele_t*> >&) + 644
3 PerfEngine.dylib 0x01d76b8f PerfAudioCache::RunJobs(std::vector<workq_ele_t*, std::allocator<workq_ele_t*> >&) + 687
4 libSystem.B.dylib 0x902f5259 _pthread_start + 345
5 libSystem.B.dylib 0x902f50de thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x902c7afa mach_msg_trap + 10
1 libSystem.B.dylib 0x902c8267 mach_msg + 68
2 com.apple.audio.MIDI.CoreMIDI 0x010080c1 XServerMachPort::ReceiveMessage(int&, void*, int&) + 155
3 com.apple.audio.MIDI.CoreMIDI 0x0102697a MIDIProcess::RunMIDIInThread() + 150
4 com.apple.audio.MIDI.CoreMIDI 0x010092d9 XThread::RunHelper(void*) + 17
5 com.apple.audio.MIDI.CoreMIDI 0x01008ca6 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x902f5259 _pthread_start + 345
7 libSystem.B.dylib 0x902f50de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x010849e4 ebx: 0x01074457 ecx: 0xbffff36c edx: 0xbffff23e
edi: 0x010849e4 esi: 0x196ed000 ebp: 0xbffff208 esp: 0xbffff1f0
ss: 0x0000001f efl: 0x00010286 eip: 0x0106ab78 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x196ed000

Binary Images:
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0xff8000 - 0x1044ffb com.apple.audio.MIDI.CoreMIDI 1.7.1 (42) <FB4D4B64-6ABB-679E-3AA8-21DE9062B4C1> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x1069000 - 0x1082fef +AllUtilities.dylib ??? (???) <BB0ADDB5-0F4A-508F-5E16-7D6F0BA3DEE5> /Applications/Digital Performer 7.24.app/Contents/MacOS/AllUtilities.dylib
0x1090000 - 0x10d6ffb +DPBasicUI.dylib ??? (???) <70E0971C-655B-34BC-2EEA-C4C5FEC298CA> /Applications/Digital Performer 7.24.app/Contents/MacOS/DPBasicUI.dylib
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0x1518000 - 0x1521fff +FileSystem.dylib ??? (???) <E387C19D-592A-A21F-DC9E-E4F86C6AC7E2> /Applications/Digital Performer 7.24.app/Contents/MacOS/FileSystem.dylib
0x152b000 - 0x157aff7 +GenericPanes.dylib ??? (???) <9D8084E9-32D0-2B5E-974E-7353710D8EAA> /Applications/Digital Performer 7.24.app/Contents/MacOS/GenericPanes.dylib
0x15ca000 - 0x162cfff +HiLevelWrappers.dylib ??? (???) <F4A93F39-3664-3D2D-9DA6-36FD8B05A57F> /Applications/Digital Performer 7.24.app/Contents/MacOS/HiLevelWrappers.dylib
0x1650000 - 0x1778fff +com.motu.MidiSystem MidiSystem version 1.0 (1.0) <F89E7FE2-1751-A052-6F96-EB14DFE23473> /Applications/Digital Performer 7.24.app/Contents/Frameworks/MidiSystem.framework/Versions/A/MidiSystem
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0x17ac000 - 0x1855fe3 +com.motu.MAS.framework 4.0.0 (4.0.0) <53D759A9-0D14-1891-CE4B-D6E63D286C98> /Applications/Digital Performer 7.24.app/Contents/Frameworks/MotuAudioSystem.framework/Versions/A/MotuAudioSystem
0x1873000 - 0x1947ff3 +com.motu.DAE MotuDAE™ 1.0 (1.0) <4DAB2008-A3BA-BD38-5D68-D7C32CC19CE6> /Applications/Digital Performer 7.24.app/Contents/Frameworks/MotuDAE.framework/Versions/A/MotuDAE
0x1987000 - 0x1a3ffef +OMF_AAF.dylib ??? (???) <8E27B200-FAE1-1008-745F-B00D37D095EE> /Applications/Digital Performer 7.24.app/Contents/MacOS/OMF_AAF.dylib
0x1a56000 - 0x1f72fff +PerfEngine.dylib ??? (???) <6DB768B9-04F9-4010-9CC6-2E762D2B7994> /Applications/Digital Performer 7.24.app/Contents/MacOS/PerfEngine.dylib
0x214d000 - 0x2151ff3 +PerfError.dylib ??? (???) <7E9BA8D7-6CC2-6145-30C7-F8AE0C227A30> /Applications/Digital Performer 7.24.app/Contents/MacOS/PerfError.dylib
0x2157000 - 0x2276ffb +PerfFoundation.dylib ??? (???) <7F28FA7A-A7A5-2B3D-F7F6-E5E04F53C0B9> /Applications/Digital Performer 7.24.app/Contents/MacOS/PerfFoundation.dylib
0x22ea000 - 0x22f1ffb +PerfMSL.dylib ??? (???) <526B2FA6-BF6C-E962-5C23-9B9452F3CDBC> /Applications/Digital Performer 7.24.app/Contents/MacOS/PerfMSL.dylib
0x22fa000 - 0x23cffeb +PureDSP.dylib ??? (???) <692E13FC-D912-68E0-9337-2D779C4EE3CB> /Applications/Digital Performer 7.24.app/Contents/MacOS/PureDSP.dylib
0x23e0000 - 0x23e5ff7 +ResourceAccess.dylib ??? (???) <5948264D-8F8D-FCE7-9555-DFD4242ABB83> /Applications/Digital Performer 7.24.app/Contents/MacOS/ResourceAccess.dylib
0x23eb000 - 0x23ffff3 +XML.dylib ??? (???) <D796FD92-B327-CFCB-EF41-7F518F8443A7> /Applications/Digital Performer 7.24.app/Contents/MacOS/XML.dylib
0x240a000 - 0x2420ff7 +PerfOSInterface.dylib ??? (???) <42F728DD-0EF0-548D-39FD-F113BA535A52> /Applications/Digital Performer 7.24.app/Contents/MacOS/PerfOSInterface.dylib
0x242f000 - 0x245afff com.apple.DiscRecordingUI 5.0.9 (5090.4.2) <3E6CC284-2F1B-9EDB-0B56-872F962669A2> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
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0x1994e000 - 0x19967fef +com.MOTU.plugin.AudioExport.QT 2.6 (1.0) <8C61DAE4-5BFE-449D-BC30-353B2B96F81E> /Library/Audio/Plug-Ins/MOTU Audio Export/QuickTime Export.bundle/Contents/MacOS/QuickTime Export
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90003000 - 0x9007cff7 com.apple.PDFKit 2.5.5 (2.5.5) <85AA9E1C-D946-863A-823E-32F2AAF314CB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
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0x900fe000 - 0x9022bffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x910d5000 - 0x911a0fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
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0x91306000 - 0x91434fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x91435000 - 0x91755ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x91756000 - 0x91764ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91765000 - 0x918a2fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x918cb000 - 0x91983feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x91984000 - 0x919b4ff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
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0x9a1fd000 - 0x9a200ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9a2e8000 - 0x9a42bfef com.apple.QTKit 7.7 (1800) <9DD27495-3020-0928-B3F2-D418C336E163> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9a42c000 - 0x9a42cff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9a42d000 - 0x9a49cff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x9a49d000 - 0x9a4a1ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9a4a2000 - 0x9a4afff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a5f0000 - 0x9a635ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9a636000 - 0x9a63eff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24100000 / 3
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc03f, 0x24130000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0x24120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: iLok, 0x088e, 0x5036, 0x04300000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: Hub, 0x0451 (Texas Instruments), 0x2046, 0x06200000 / 3
USB Device: USB Flash Drive, 0x0471 (Philips Consumer Lifestyle BV), 0x082b, 0x06240000 / 7
USB Device: E-MU XMidi2X2, 0x041e (Creative Labs), 0x3f08, 0x06230000 / 5
USB Device: iP4000, 0x04a9 (Canon Inc.), 0x1093, 0x06210000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 6
FireWire Device: Vendor 0x1F2 Device 0x106800, 0x1F2, Up to 400 Mb/sec


Thanks again! :?
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Shooshie
Posts: 19820
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Primary DAW OS: MacOS
Location: Dallas
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Re: Surprisingly DP 7.24 refuses to boot up

Post by Shooshie »

If you post a report, you might consider editing it down to the thread that failed. The rest of it is of no use to us, and most of our folks probably can't read those logs, anyway. Some of us can gather just enough to get an idea of what might have failed.

I'm totally guessing, but your log makes me wonder if either a MIDI interface or an input device (mouse, trackball, tablet, etc.) might be causing the problem.

Try booting DP with the Option Key. I think that will load it without 3rd party plugins. If it boots, then it is probably a corrupted plugin. It may also be a preference setting, so consider deleting DP preferences (drag it to your desktop. You can replace it later, piece by piece until you find the piece that crashes it).

Also, if it crashes while loading a file, try removing that file from its normal location and put it somewhere that DP can't find it. Then start a new file. The file may be corrupted, so you might be able to load data from it into a new file.

Let us know how you're doing.

Shoosh
|l| OS X 10.12.6 |l| DP 10.0 |l| 2.4 GHz 12-Core MacPro Mid-2012 |l| 40GB RAM |l| Mach5.3 |l| Waves 9.x |l| Altiverb |l| Ivory 2 New York Steinway |l| Wallander WIVI 2.30 Winds, Brass, Saxes |l| Garritan Aria |l| VSL 5.3.1 and VSL Pro 2.3.1 |l| Yamaha WX-5 MIDI Wind Controller |l| Roland FC-300 |l|
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greeny
Posts: 125
Joined: Sat Oct 16, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Amsterdam

Re: Surprisingly DP 7.24 refuses to boot up

Post by greeny »

Thanks Shooshie for replying.

I'm now investigating that which you suggested I should try, it sounds promising. I've done quite a bit of researching today and it is getting late now, here in Holland; so I'll get back to you tomorrow. Thanks again!
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greeny
Posts: 125
Joined: Sat Oct 16, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Amsterdam

Re: Surprisingly DP 7.24 refuses to boot up

Post by greeny »

Thanks to your advice Shooshie everything seems to be working again.

Here's a brief summary of things I did in order to have DP boot-up in a healthy way.
Reinstalled MacOS 10.6.8. Re-installed DP 7.24, repaired permissions.
Trashed all the of DP's old preferences; the one I believe which was key to be rid of was Audio Unit info cache.
Later I also threw away a small app I had recently purchased and installed called "mapping-tonal-harmony" which was actually quite nice, but I can now start it up from a usb stick as well; there were initially some glitches with its MIDI saving functions - so, I ditched it from my hard drive.

I'm still afraid to touch Quickscribe though! Prompting it from the consolidated window has been now fine till now, no spinning beachball; but it was very different three days ago, when even touching its tab in the consolidated window would cause DP to freeze.

So now I've been working again on the tune I had aborted when all the freezes and crashes started and all is going fine.

Thanks again. 8)
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mikehalloran
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Primary DAW OS: MacOS
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Re: Surprisingly DP 7.24 refuses to boot up

Post by mikehalloran »

In cases like this, the first thing to look for is what changed recently. I suspect the mapping-total-harmony app is your culprit. Hopefully, you were able to run an uninstaller tat removed it completely.

At some point, you will need to fire up QuickScribe to see what happens. If it crashes again, it means that the app left a file or two that still causes problems. These are difficult to track down and remove sometimes but they can be done.

Let us know what happens. This can be fixed if it hasn't been already.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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Shooshie
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Re: Surprisingly DP 7.24 refuses to boot up

Post by Shooshie »

greeny wrote:Thanks to your advice Shooshie everything seems to be working again.
That's very pleasing to hear! I hope it stays working this time!
greeny wrote:Here's a brief summary of things I did in order to have DP boot-up in a healthy way.
Reinstalled MacOS 10.6.8. Re-installed DP 7.24, repaired permissions.
Trashed all the of DP's old preferences; the one I believe which was key to be rid of was Audio Unit info cache.
Later I also threw away a small app I had recently purchased and installed called "mapping-tonal-harmony" which was actually quite nice, but I can now start it up from a usb stick as well; there were initially some glitches with its MIDI saving functions - so, I ditched it from my hard drive.

I'm still afraid to touch Quickscribe though! Prompting it from the consolidated window has been now fine till now, no spinning beachball; but it was very different three days ago, when even touching its tab in the consolidated window would cause DP to freeze.
Don't be afraid of it. Just be sure you've got backups of everything you need. Then attack it like a dog in a yard full of squirrels. You don't want to feel like you've got to walk on eggshells. You want to know that no matter what you do, DP is going to come up shining. And if you discover a bonafide bug that you can't fix by deleting corrupted files or prefs, then MOTU will be very appreciative to learn about it so that they can fix it.

greeny wrote:So now I've been working again on the tune I had aborted when all the freezes and crashes started and all is going fine.

Thanks again. 8)
You're most welcome.

Shooshie
|l| OS X 10.12.6 |l| DP 10.0 |l| 2.4 GHz 12-Core MacPro Mid-2012 |l| 40GB RAM |l| Mach5.3 |l| Waves 9.x |l| Altiverb |l| Ivory 2 New York Steinway |l| Wallander WIVI 2.30 Winds, Brass, Saxes |l| Garritan Aria |l| VSL 5.3.1 and VSL Pro 2.3.1 |l| Yamaha WX-5 MIDI Wind Controller |l| Roland FC-300 |l|
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