Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

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spitfire31
Posts: 112
Joined: Wed May 16, 2007 2:11 pm
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Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by spitfire31 »

Hi,

I'm tearing my hair and am about ready to give up.

I bought the Waves MPX tape emu plug-in and it installs just fine on my MB Pro 2,2 running 10.5.8.

But, on my new MB Pro 17" early 2011, running 10.6.7, the WOLI_V8.app downloader/installer just won't launch.

I get the Admin password dialog, type my password and hit OK. The same dialog comes back, I repeat the above actions, the menu bar shows "Waves Complete V9r7 Web Installer" for a few seconds and then – nothing, back to Finder.

Repairing permissions and rebooting makes no difference. I had the same problem with the DP 7.2.3 installer and on a fellow Motunationer's advice, I created a new account and managed to run the DP installer. No such luck with the Waves installer. It did launch the first time, but the resulting installation was useless in my admin account. The next time I tried with the new account, the installer wouldn't launch. Starting up in Safe mode makes no difference.

Since my 17" MB Pro is now my main audio workstation, it seems that I paid a 100 buck to Waves for nothing. And Waves support hasn't replied after one week…

I guess there's a pref or something somewhere preventing the installer to launch properly. Any informed ideas would be more than welcome!

Best,

Joachim
If it were easy, anybody could do it.
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mikehalloran
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Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by mikehalloran »

Do you have Rosetta installed?

Some Universal Binary applications still use a PPC installer. If that is the case, the app should work in 10.6.x but it won't install unless Rosetta is present.

Just a guess.
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spitfire31
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Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by spitfire31 »

Thanks for the hint! However, if Rosetta were necessary – why did the installer work once (only) in a freshly created new account?

Anyway, I'll install Rosetta anyway as a sacrifice to the Snow Leopard Baron Samedi.

/Joachim
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kgdrum
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Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by kgdrum »

I think you are correct it is a permissions issue,I installed it last week in 10.67.I had a problem with Ilok, I could not get the Mac to see the ilok using Firefox and Chrome after several attempts I decided to try Safari and got it running.
At 1 point I called Waves tech support ,they seem to have pretty good support via the phone have you tried calling them?
Good Luck
KG
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spitfire31
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Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by spitfire31 »

kgdrum wrote:I think you are correct it is a permissions issue,I installed it last week in 10.67.I had a problem with Ilok, I could not get the Mac to see the ilok using Firefox and Chrome after several attempts I decided to try Safari and got it running.
At 1 point I called Waves tech support ,they seem to have pretty good support via the phone have you tried calling them?
Good Luck
KG
Thanks! However, in my case it's not an iLok issue – my license is downloaded on my tiny little iLok 2 without problems, once I read the warning on ilok.com that it doesn't support Firefox 4.0 yet. They have to hurry, since the Firefox 5.0 beta is out…
/Joachim
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spitfire31
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Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by spitfire31 »

Belatedly, I checked the logs and found that the Waves installer, WOLI_V8.app, just crashes.

If anyone can get some ideas from the crash log, I'm all ears. ;-)

/Joachim

-----------------------------------------------------------------------

Process: WOLI_V8 [6470]
Path: /Users/joachimsmith/Desktop/WOLI_V8.app/Contents/MacOS/WOLI_V8
Identifier: WOLI_V8
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: WOLI_V8 [6466]

Date/Time: 2011-06-28 22:00:11.210 +0200
OS Version: Mac OS X 10.6.7 (10J4138)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x97119933 CFBooleanGetValue + 83
1 com.apple.HIToolbox 0x94916d5d GetCurrentInputSourceKeyboardProperties + 176
2 com.apple.HIToolbox 0x949163df TSMTranslateKeyEvent + 74
3 com.apple.HIToolbox 0x9491618b TSMKeyTranslateWithInputSource + 609
4 com.apple.HIToolbox 0x94915f0f TSMKeyTranslate + 106
5 com.apple.HIToolbox 0x94915e1e TranslateKeyToUniChar + 65
6 com.apple.HIToolbox 0x94915da5 KeyEventSetDerivedData + 83
7 com.apple.HIToolbox 0x94915c4e KeyEventMatchesUniCharAndModifiers + 89
8 com.apple.HIToolbox 0x94915b01 LoadHotKeyInfo(KeyFocusKey, unsigned int) + 176
9 com.apple.HIToolbox 0x94915802 SyncWithKeyPrefs() + 309
10 com.apple.HIToolbox 0x9492015a _GetSymbolicHotKeyValue2 + 282
11 com.apple.HIToolbox 0x9491ff76 InitHelpKeyData(HelpKeyData*) + 82
12 com.apple.HIToolbox 0x9491fe97 SuppressMenuCommandKeys(MenuData*, unsigned char) + 33
13 com.apple.HIToolbox 0x9491f53b _CalcMenuSizeOnDevice(MenuData*, unsigned short, unsigned int, CGRect const*, unsigned long) + 543
14 com.apple.HIToolbox 0x94ac97e1 CalcMenuSize + 61
15 com.apple.HIToolbox 0x94a0176c HIPopupButton::GetMenuWidthSmartRecalc(OpaqueMenuRef*) + 30
16 com.apple.HIToolbox 0x94a019e7 HIPopupButton::GetOptimalSizeInternal(CGSize*, float*) + 619
17 com.apple.HIToolbox 0x94a03b3b HIPopupButton::LayoutIfNecessary() + 97
18 com.apple.HIToolbox 0x94a03f30 HIPopupButton::DoCalc(OpaqueRgnHandle*, __HIShape const**) + 20
19 com.apple.HIToolbox 0x94a0420e HIPopupButton::GetPartRegionOrShapeSelf(short, OpaqueRgnHandle*, __HIShape const**) + 278
20 com.apple.HIToolbox 0x948eb2e3 HIView::SendGetPartRegionOrShape(short, OpaqueRgnHandle*, __HIShape const**) + 247
21 com.apple.HIToolbox 0x9499ac6a HIView::CopyPartRegion(short, OpaqueRgnHandle**) + 112
22 com.apple.HIToolbox 0x949b03f6 HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 398
23 com.apple.HIToolbox 0x949b0741 HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 293
24 com.apple.HIToolbox 0x948f448c HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 154
25 com.apple.HIToolbox 0x948e56f4 HIView::Show(unsigned char) + 352
26 com.apple.HIToolbox 0x949a05a1 SetControlVisibility + 80
27 com.apple.HIToolbox 0x949a8b61 NewControl + 4773
28 com.MindVision.VISEX 0x00012652 InitGlobals + 5812
29 com.MindVision.VISEX 0x000131fd main + 81
30 com.MindVision.VISEX 0x00001a72 _start + 216
31 com.MindVision.VISEX 0x00001999 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x904bf942 kevent + 10
1 libSystem.B.dylib 0x904c005c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x904bf519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x904bf2be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x904bed41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x904beb86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x9049911a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x904c6ca1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x904f5ac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x97ac0d9d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x97ac0adb TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x97ac0771 AsyncFileThread(void*) + 102
6 libSystem.B.dylib 0x904c6819 _pthread_start + 345
7 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x904cbdf9 syscall + 5
1 com.apple.OpenTransport 0x16e7f987 CarbonSelectThreadFunc + 257
2 libSystem.B.dylib 0x904c6819 _pthread_start + 345
3 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x904c7062 __semwait_signal + 10
1 libSystem.B.dylib 0x904c6d1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x904c89b8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.OpenTransport 0x16e7bec7 CarbonOperationThreadFunc + 203
4 libSystem.B.dylib 0x904c6819 _pthread_start + 345
5 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x904be9d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x904bef68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x904beb86 start_wqthread + 30

Thread 6:
0 libSystem.B.dylib 0x904990ba mach_msg_trap + 10
1 libSystem.B.dylib 0x90499827 mach_msg + 68
2 com.apple.CoreFoundation 0x9711437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x97113464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x97113291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x97fe56d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x97facaac -[NSThread main] + 45
7 com.apple.Foundation 0x97faca5c __NSThread__main__ + 1499
8 libSystem.B.dylib 0x904c6819 _pthread_start + 345
9 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x904b8086 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x97153c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x904c6819 _pthread_start + 345
3 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x9049911a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x904c6ca1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x904f5ac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x97ac0d9d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x97ac0adb TSWaitOnSemaphoreCommon + 511
5 ...ickTimeComponents.component 0x98cbf205 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x904c6819 _pthread_start + 345
7 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x9049911a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x904c6ca1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x904f5ac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x97ac0d9d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x97ac0adb TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x97b1b692 AIOFileThread(void*) + 1127
6 libSystem.B.dylib 0x904c6819 _pthread_start + 345
7 libSystem.B.dylib 0x904c669e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x971198ec ecx: 0x00000000 edx: 0x00000015
edi: 0x003368e0 esi: 0x00000000 ebp: 0xbfffebd8 esp: 0xbfffebc0
ss: 0x00000023 efl: 0x00010283 eip: 0x97119933 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000

Binary Images:
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0x12493000 - 0x12495ff7 com.apple.PDFImporter 2.1 (???) <23C79166-0DE3-C646-FD0A-99FF84AB55FF> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x12713000 - 0x12716fef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
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0x127f9000 - 0x127faff7 +com.WavesAudio.Version_Match_Plugin ??? (1.0b1) <F388D9C0-3FA0-DB38-FD45-C938C8E99B59> /Users/joachimsmith/Desktop/WOLI_V8.app/Contents/PlugIns/Version_Match_Plugin.bundle/Contents/MacOS/Version_Match_Plugin
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0x900fc000 - 0x9012dff7 libGLImage.dylib ??? (???) <314E14A3-AA04-0586-20D2-F0209B8BDF1C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x902df000 - 0x9038dff3 com.apple.ink.framework 1.3.3 (107) <E215794C-F3E9-C067-8882-9054796DDA8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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0x90ea8000 - 0x90eacff7 IOSurface ??? (???) <7D8204CE-3FF9-27EC-A760-9321C44467A2> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x9187c000 - 0x9206b557 com.apple.CoreGraphics 1.545.0 (???) <2E0455F5-A2DC-4AC2-B19A-3335FD8A2B1D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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0x9209f000 - 0x920a2ff7 libCoreVMClient.dylib ??? (???) <E5E756D0-FC65-227B-DC92-10874062FF5D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x920a3000 - 0x920e9ff7 libauto.dylib ??? (???) <7CB1AB76-50A2-8E56-66E4-CF51CA75B177> /usr/lib/libauto.dylib
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0x9259d000 - 0x925d6ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A618C135-8463-B2C4-C3E5-16DD58E0E389> /usr/lib/libcups.2.dylib
0x925d7000 - 0x925dbff7 libGFXShared.dylib ??? (???) <8498CFA9-E0A3-7A74-FCF6-EC23E1C07083> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
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0x952eb000 - 0x95393ffb com.apple.QD 3.36 (???) <5A93B258-3853-636F-DB26-223642DA2779> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
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0x9622c000 - 0x96408fe7 libType1Scaler.dylib ??? (???) <CB930F73-3CD3-BF41-645B-470660F57FF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib
0x96409000 - 0x9642afe7 com.apple.opencl 12.3.6 (12.3.6) <B774CF2D-C067-DFFE-3EE6-90A036E36E06> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x968be000 - 0x968c2ff7 libGIF.dylib ??? (???) <24DF7EB7-913B-DF67-C98E-63A987359A16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x96b5b000 - 0x96ba4fe7 libTIFF.dylib ??? (???) <883E22E0-2D17-14F4-0B7D-69025BA7EFD8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x96c6c000 - 0x96c87ff7 libPng.dylib ??? (???) <ED4DF104-C0A1-6614-7CEE-DA0937196DD3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x97d9c000 - 0x97db4ff7 com.apple.CFOpenDirectory 10.6 (10.6) <6D726EA4-67D2-E534-13A3-E3767BA59786> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x97ebf000 - 0x97ecbff7 libkxld.dylib ??? (???) <4088783A-C805-4191-0E77-4D949B48F49D> /usr/lib/system/libkxld.dylib
0x97f51000 - 0x97f53ff7 libRadiance.dylib ??? (???) <F333B039-FF8D-6CE1-C758-213523EFF928> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x97f96000 - 0x98209fe7 com.apple.Foundation 6.6.6 (751.53) <CBEA97E4-811D-CBCF-63A0-B43D5C45A90D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x98385000 - 0x9867efef com.apple.QuickTime 7.6.6 (1772) <9ADC7B34-ED10-9F8F-EC52-22DA2417DFBB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x9868b000 - 0x986beff3 libTrueTypeScaler.dylib ??? (???) <E5E16584-870F-CBCD-F861-3BB45324DE16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x986bf000 - 0x986d0ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <B59157A1-8796-CE8F-2508-EB96F093F6A7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x98707000 - 0x9965afe3 com.apple.QuickTimeComponents.component 7.6.6 (1772) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x9965b000 - 0x996b8ff7 com.apple.framework.IOKit 2.0 (???) <4389DF74-E070-C787-4EC1-7754B5AE19B3> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x996b9000 - 0x9983bfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <3F00D378-803C-5011-6A29-4461F06AFD44> /usr/lib/libicucore.A.dylib
0x9985f000 - 0x998e1ffb SecurityFoundation ??? (???) <20512B7E-DC54-8242-B656-64DCA1BFB739> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x99964000 - 0x9996fff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99970000 - 0x999b2ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <1AE34B00-8A62-1E51-935F-BB3F0E4BE50F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x99a28000 - 0x99ac5fe3 com.apple.LaunchServices 362.2 (362.2) <16E9C194-A145-5BD0-2A8B-8E610AE1169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x99bdc000 - 0x99e41feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99f49000 - 0x99f5bff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <08850988-36D7-D2D8-D407-75EBFC811A1C> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <E9242C9C-0EE8-0658-F002-D05DA4164F0F> /usr/lib/libSystem.B.dylib
If it were easy, anybody could do it.
User avatar
KEVORKIAN
Posts: 1042
Joined: Thu Jul 06, 2006 10:21 pm
Primary DAW OS: MacOS
Location: I'm your Huckleberry

Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by KEVORKIAN »

I installed MPX on 10.6.7 a few weeks ago with no issue.

Have you tried downloading the latest Waves WOLI again? Maybe you just have a corrupted download of the WOLI?
dp7.2 || os 10.6.7 || 2x2.8 (eight core) intel mac pro, 16gb ram || metric halo uln-8 || motu traveler || euphonix mc control || waves mercury || abbey road bundle || mh channelstrip || toontrack sd 2.0, ez drummer, drumtracker || addictive drums || drumcore 3 || ni komplete 5 || reason || bidule || altiverb 6 || omnisphere, stylus RMX || melodyne 3.2 || stillwell || soundtoys || nomad factory|| psp || mpressor || dsm ||
User avatar
spitfire31
Posts: 112
Joined: Wed May 16, 2007 2:11 pm
Primary DAW OS: MacOS
Location: Sweden

Re: Can't install Waves Kramer MPX on 10.6.7 (10.5.8 OK)

Post by spitfire31 »

KEVORKIAN wrote:Have you tried downloading the latest Waves WOLI again? Maybe you just have a corrupted download of the WOLI?
Yes, and no respectively… ;-)

Now I'm finally in contact with Waves web support; I hope that a solution will come. In the meantime, I'm receptive to good ideas, though!

/Joachim
If it were easy, anybody could do it.
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