Please tell me about iLok no down time option.

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twistedtom
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Please tell me about iLok no down time option.

Post by twistedtom »

what is the option for "no down time" all about? Is it something I should get? I do have a second ilok I got with some software, I could use if one broke. I see there is a new ilok out, what is the difference between it and the old blue ones? Thanks for any help guys.
The iLok manager works better than the old ways, IMHO.
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billf
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Re: Please tell me about iLok no down time option.

Post by billf »

The zero downtime kicks in if you have an iLok that no longer works (i.e. gets stolen, or you break it for some reason, or it just dies). I believe Shooshie posted a thread a few months ago about his experience with ZDT, which details the process quite nicely. I have not had to use it, thankfully. But I do have it and think it is worth the small cost.

The blue iLoks are version 1 hardware, and no longer sold new. You might find them on Amazon if you think you need a backup. The newer iLoks are version 2. This part was also covered by Shooshie. If I find the thread, I'll update this with the URL.

Added:

Tom, here is the thread where Shooshie details his experience with ZDT and iLok 1 and iLok2:

http://www.motunation.com/forum/viewtop ... hilit=ilok
Last edited by billf on Sat Sep 21, 2013 12:33 pm, edited 2 times in total.
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Re: Please tell me about iLok no down time option.

Post by MIDI Life Crisis »

I've been using the blue ones and had one develope a short. I held it in working position and transferred the authorizations to a backup a few years ago.
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Re: Please tell me about iLok no down time option.

Post by twistedtom »

Thanks, I read all the posts on that thread. I have a second 1st gen. iLOk that is registered with them, so I would think I could just move the authorizations to it. So the ZDT thing makes it so I do not have to de-authorize the bad one to transfer the codes? It looks like I would then need to send the bad unit in to get the authorizations permanent? So with out ZDT I would have to wait out the mail to use my protected programs? If this is true I am getting ZDT for sure. I may even order the new iLok.
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Re: Please tell me about iLok no down time option.

Post by MIDI Life Crisis »

But both iloks need to be seen by the computer to do what I did. I don't believe you can copy the south to a new ilok while the dead ilok still has authorizations.
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Re: Please tell me about iLok no down time option.

Post by billf »

twistedtom wrote:Thanks, I read all the posts on that thread. I have a second 1st gen. iLOk that is registered with them, so I would think I could just move the authorizations to it. So the ZDT thing makes it so I do not have to de-authorize the bad one to transfer the codes? It looks like I would then need to send the bad unit in to get the authorizations permanent? So with out ZDT I would have to wait out the mail to use my protected programs? If this is true I am getting ZDT for sure. I may even order the new iLok.
Tom, the way I understand ZDT is you get temp authorizations for use on a good iLok, and send the broken one to Pace. They verify things, then send you the permanent licenses. I'm not sure if they send you a new iLok or just the permanent licenses, but I think it is the latter. Regardless, the idea is to keep things up and running while the bad is replaced with the good.
twistedtom wrote: So with out ZDT I would have to wait out the mail to use my protected programs? If this is true I am getting ZDT for sure. I may even order the new iLok.
Yes correct. The temp licenses serve as a bridge.
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Re: Please tell me about iLok no down time option.

Post by twistedtom »

I went to their site and checked it out, you need an iLok 2 to use it. So that means I need to get 2 iLok 2s and pay the fee, so $130, then $30 a year.
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Re: Please tell me about iLok no down time option.

Post by mikehalloran »

I have a blue iLok with ZDT which I renew. None of my licenses require iLok 2. I expect to buy one soon just in case.

You do not need to buy 2 of the new iLoks unless you intend you retire your blue now or plan on buying something that requires v.2.
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Re: Please tell me about iLok no down time option.

Post by FMiguelez »

Waves doesn't offer ZDT, since they have their own system, is this still correct?

How about VSL's stuff (VE Pro and their libraries)? They use another system and I think they don't have a similar thing...

How do we know which vendors are subscribed to ZDT and which ones aren't?

This is something I've been meaning to do for ages... :?
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Re: Please tell me about iLok no down time option.

Post by billf »

twistedtom wrote:I went to their site and checked it out, you need an iLok 2 to use it. So that means I need to get 2 iLok 2s and pay the fee, so $130, then $30 a year.
If your current licenses are on an iLok 1, you can use a spare iLok 1 as backup. Pace doesn't sell them anymore, but I found the blue ones on sale at Amazon during the summer for about $20. So definitely look around.
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Re: Please tell me about iLok no down time option.

Post by billf »

FMiguelez wrote:Waves doesn't offer ZDT, since they have their own system, is this still correct?

How about VSL's stuff (VE Pro and their libraries)? They use another system and I think they don't have a similar thing...

How do we know which vendors are subscribed to ZDT and which ones aren't?

This is something I've been meaning to do for ages... :?
ZDT is for any and all iLok protected licenses.

Waves does use their own system and that is all covered by WLC and WUP. Older Waves stuff was on iLok, so if you're running that stuff, then ZDT might be an option.

I'm not sure about VSL because I don't own it.
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Re: Please tell me about iLok no down time option.

Post by mikehalloran »

ZDT is for any and all iLok protected licenses
Actually, not correct. Some manufacturers do not support the granting of temporary licenses.

One of the issues that I have had with PACE and the iLok is the lack of consistency among manufacturers regarding how licensing is handled. I am hoping that the new license manager will bring some order to this but there's no reason to expect that.
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Re: Please tell me about iLok no down time option.

Post by twistedtom »

MIDI did you just grab and copy the iLok to the other one?
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Re: Please tell me about iLok no down time option.

Post by mikehalloran »

If you have two working iLoks, there should be no problem transferring licenses from one to the other with the usual caveats (iLok II only licenses can't be transferred to an iLok I, the licenses must be registered to you etc.).

Both iLoks must be working and connected to usb ports on the same computer. The documentation with the new license manager assures us this will be no problem still ("I Am the Great PACE! Pay no attention to that man behind the curtain!")

The operational word here is working. If your iLok is broken, you can't access the licenses nor can you transfer them to a working unit. This is what ZDT is designed to protect you against. You get temporary licenses while you send the broken unit to PACE. They verify that, yes, you have valid licenses on the old unit and then get your other iLok functioning with your purchased licenses.
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