nMP Graphics Repair Program D500 and D700 GPUs

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HCMarkus
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nMP Graphics Repair Program D500 and D700 GPUs

Post by HCMarkus »

Apple today launched a new Repair Extension Program that addresses video issues on some late 2013 Mac Pro models, according to an internal notice obtained by MacRumors.

Apple has determined that graphics cards in some late 2013 Mac Pros, manufactured between February 8, 2015 and April 11, 2015, may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.

Apple or an Apple Authorized Service Provider will repair eligible Mac Pro models affected by the video issues free of charge until May 30, 2018. Apple lists a turnaround time of about 3-5 days.

Apple says both graphics cards must be replaced on Mac Pros exhibiting any of the problems listed above. AMD's FirePro D500 (high-end model) and D700 (built-to-order) GPUs are affected. AMD's FirePro D300 GPU on the base Mac Pro is not listed.
http://forums.macrumors.com/threads/app ... s.1954802/
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