A crash question
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This forum is for most discussion related to the use and optimization of Digital Performer [MacOS] and plug-ins as well as tips and techniques. It is NOT for troubleshooting technical issues, complaints, feature requests, or "Comparative DAW 101."
This forum is for most discussion related to the use and optimization of Digital Performer [MacOS] and plug-ins as well as tips and techniques. It is NOT for troubleshooting technical issues, complaints, feature requests, or "Comparative DAW 101."
- supersonic
- Posts: 664
- Joined: Sun Dec 26, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Poland
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A crash question
Hi
I am having a crash behaviour that I have shared with MOTU but I need a quick fix to finish a project tonight and was hoping that perhaps someone may know a solution. DP freezes (needs a force shutdown) every so often, sometimes at the end of the bounce, sometimes during normal editing. The console then spins the same message hundreds of times.
+ IOAudioEngineUserClient[<private>]::performWatchdogOutput(<private>, 186556) - (5bf4,300)
The numbers at the end vary but the rest is always the same.
Does that ring a bell for anyone?
I am having a crash behaviour that I have shared with MOTU but I need a quick fix to finish a project tonight and was hoping that perhaps someone may know a solution. DP freezes (needs a force shutdown) every so often, sometimes at the end of the bounce, sometimes during normal editing. The console then spins the same message hundreds of times.
+ IOAudioEngineUserClient[<private>]::performWatchdogOutput(<private>, 186556) - (5bf4,300)
The numbers at the end vary but the rest is always the same.
Does that ring a bell for anyone?
Music is movement in silence
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
- mikehalloran
- Posts: 15222
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: A crash question
Crash at the end of a bounce? First thing I’d check is the RAM. Probably not but...
What OS?
What OS?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
- supersonic
- Posts: 664
- Joined: Sun Dec 26, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Poland
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Re: A crash question
It’s more a freeze then crash. I’d freezes during editing audio, MIDI as well. Mac OS X Sierra
Music is movement in silence
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
- mikehalloran
- Posts: 15222
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: A crash question
Do you reboot daily? Memory leaks can cause you to run out of available RAM. Booting daily clears out the cache. This is a pretty well known issue.
Disable App Nap globally. DP doesn’t play well with it.
http://osxdaily.com/2014/05/13/disable- ... -mac-os-x/
Disable App Nap globally. DP doesn’t play well with it.
http://osxdaily.com/2014/05/13/disable- ... -mac-os-x/
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
- supersonic
- Posts: 664
- Joined: Sun Dec 26, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Poland
- Contact:
Re: A crash question
I switch my gear off for the night. App Nap is off
Music is movement in silence
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
- mikehalloran
- Posts: 15222
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: A crash question
Remote drives or is everything on the boot drive?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
- supersonic
- Posts: 664
- Joined: Sun Dec 26, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Poland
- Contact:
Re: A crash question
Tried both. remote and system drive. I usually have one audio drive and one sample drive. Both are Thunderbolt SSD Raid solutions.
Music is movement in silence
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
My day jon - http://www.audioplanet.pl
My other passion - http://www.aps-company.pl
- MIDI Life Crisis
- Posts: 26254
- Joined: Wed May 18, 2005 10:01 pm
- Primary DAW OS: MacOS
- Contact:
Re: A crash question
I'd try disabling all 3rd party plugs and see if that helps. In early version of DP 9 my PSP Xenon plug would crash the system on bounce, but the AU plug worked fine. I wonder if there's something like that happening. I responded to another post in the board here yesterday with similar issues. I think he might have been on High Sierra.
-
- Posts: 1
- Joined: Thu Mar 01, 2018 2:00 pm
- Primary DAW OS: MacOS
Re: A crash question
it's a common problem with high Sierra, i'm experiencing the same with a whole different configuration...
unfortunatly there is no solution to this day :/
unfortunatly there is no solution to this day :/
- mikebeckmotu
- Posts: 873
- Joined: Mon Jan 10, 2005 10:01 pm
- Primary DAW OS: Unspecified
Re: A crash question
I'm on Sierra, using a Focusrite interface, but haven't run into this issue yet.
But I've seen a number of audio forum posts elsewhere of people having the watchdog error in Sierra and High Sierra. I haven't looked into it, but my vague understanding of the error is that it "may" have to do with the audio not arriving when it is expected. As such, I think I'd try various DP buffer settings, low, medium and high to see if one of the settings works better. I'd also check that your Apollo driver is up to date, and maybe even re-install it even if it is up to date.
I'd also try resetting the PRAM, NVRAM and SMC just for good measure.
But I've seen a number of audio forum posts elsewhere of people having the watchdog error in Sierra and High Sierra. I haven't looked into it, but my vague understanding of the error is that it "may" have to do with the audio not arriving when it is expected. As such, I think I'd try various DP buffer settings, low, medium and high to see if one of the settings works better. I'd also check that your Apollo driver is up to date, and maybe even re-install it even if it is up to date.
I'd also try resetting the PRAM, NVRAM and SMC just for good measure.
8-core i9 MacBookPro 16-inch, 16gb ram, Catalina, Focusrite Scarlett 18i8, DP not installed yet