Fuggit. I'm going for 9.12

[Babz]

Unless this has changed in 9.12, you cannot read crash logs from DP. Some time a few years ago, MOTU adopted Google "Breakpad" as its crash reporting system, rather than relying on the standard Mac OS system. This means that the crash logs can get sent directly to MOTU (if you say yes when prompted), but they do not appear in the standard location like normal Mac OS applications. Helpful for MOTU, perhaps, but unfortunately not so great for users wanting to try to troubleshoot from crash logs on their own.

There is a way around it. Someone sent me a script to disable breakpad, which has allowed me to locate and examine crash logs. (It can also be done by console commands. The script basically automates the console commands.)

Crash logs can also be useful when dealing with third party tech support, where one may be requested to send in a crash log for them to examine, and without disabling breakpad, DP users are SOL.

Speaking of third party, I have found many crashes can be caused by third party plugins -- usually it's just one problem plug, but it can take time to hunt down which one.

Echoing what others have said. Crashes are not generally random, and one needs to pay attention to what is going on around the time they happen. It is important to try to isolate variables and proceed systematically. If you have come upon a true bug, the best way to deal with it is to find the steps to reproduce it every time and then contact MOTU (or third party) tech support and try to get them to reproduce it.

Best,
Babz

[JSmith1234567]

I would just like to work and not be a partner in software-development.

[Babz]

I would just like to work and not be a partner in software-development.

Mic drop.

[JSmith1234567]

YEAH!

[mikehalloran]

I haven't had a real crash in DP since 7.24 in OS 10.8.2. That one was caused by a conflict with a firmware bug in my graphics card and, knowing the problem, the workaround was easy.

When DP 8 and Mavericks were fairly new, I had the missing Mackie HUI plugins issue caused by corrupt paths. Console shows it when trying to load DP. Sometimes an OS update causes it; often a plugin install does. By experimenting, I learned that reinstalling DP was the fix. I have since experienced it many times—always after an install, uninstall or update of something (I do a lot of testing).

Since I know the issue, there's no longer the need to run a diagnostic, of course. Reinstalling DP 8, 9.02 and 9.12 fixes problem.

[toodamnhip]

Yes, and that experience caused me to run for 9.02 cover, where I have remained, waiting for the 9.12 all clear.

B.

That’s a good way to describe it isn’t it?..lol
Anyone have advice as to whether to run VE Pro 5 or 6 with DP 9.12?

[labman]

I would just like to work and not be a partner in software-development.

Mic drop.

LOL ! ice one Babz. We need a mic drop emoji.

[amplidood]

I would just like to work and not be a partner in software-development.

Might be the best quote about this subject, ever.

I decided to give 9.12 another go, thinking that the new os, fresh prefs, yada yada would make things honky dory. Not the case. More dropouts, higher CPU usage, not being able to edit ANYTHING without audio dropping out... no beuno. Hello again, 9.02.

[toodamnhip]

I would just like to work and not be a partner in software-development.

Might be the best quote about this subject, ever.

I decided to give 9.12 another go, thinking that the new os, fresh prefs, yada yada would make things honky dory. Not the case. More dropouts, higher CPU usage, not being able to edit ANYTHING without audio dropping out... no beuno. Hello again, 9.02.

How long can any of us cling to 9.02?
I haven’t even tried the 9.12 version, and I won’t till current mix is finished.
I am fairly pessimistic and my pessimism stems from the fact that MOTU seems to require the cooperation of 3rd party plug in manufacturers to “update” THEIR software. Could be a long wait.
Hope I’m wrong.

I am experiencing problems with 9.02 too.
When I get to a real heavy mix with lots of automation, 9.02 bogs. Last song, I had to go to DP 8 to finish a mix. May have to do the same on the one I’m on.

Wondering what happens to MIDI mutes in a DP 9 file that’s been opened in 8?

[buzzsmith]

Because of this fine forum, I'm sticking with 9.01 until I start reading outstanding reviews of 9.13 or 9.1x!


Sent from my iPad using Tapatalk

[Robert Randolph]

Because of this fine forum, I'm sticking with 9.01 until I start reading outstanding reviews of 9.13 or 9.1x!


Sent from my iPad using Tapatalk

9.02 is definitely an improvement over 9.01 though.

[artfarm1]

Still running DP8 here.

So, forgetting 9.12 for a minute.

Is 9.02 actually working? Is it safe to upgrade to that without going crazy? I don't believe I have any plugins that would cause any major problems.

(I've always liked Craig Anderson's advice to use "trailing edge" technology)

[JSmith1234567]

I would just like to work and not be a partner in software-development.

Might be the best quote about this subject, ever.

I decided to give 9.12 another go, thinking that the new os, fresh prefs, yada yada would make things honky dory. Not the case. More dropouts, higher CPU usage, not being able to edit ANYTHING without audio dropping out... no beuno. Hello again, 9.02.

Well...I did the same thing you did, now twice.

Did all the same stuff, DP 9.12, Sierra, plugin updates, etc.

Now I'm back on 9.02 AGAIN until they fix whatever these problems are.

This time around I just renamed 9.02 "DP 9.02", and didn't uninstall 9.12.

9.02 works just fine even though I have 9.12 on the drive.

I really hope MOTU does something in the near future.

When you take the same exact file and open it in each, things work fine in 9.02, but glitch and crash in 9.12.

I mean, that is kind of an obvious problem, MOTU ???

[waxman]

Unless this has changed in 9.12, you cannot read crash logs from DP. Some time a few years ago, MOTU adopted Google "Breakpad" as its crash reporting system, rather than relying on the standard Mac OS system. This means that the crash logs can get sent directly to MOTU (if you say yes when prompted), but they do not appear in the standard location like normal Mac OS applications. Helpful for MOTU, perhaps, but unfortunately not so great for users wanting to try to troubleshoot from crash logs on their own.

There is a way around it. Someone sent me a script to disable breakpad, which has allowed me to locate and examine crash logs. (It can also be done by console commands. The script basically automates the console commands.)

Crash logs can also be useful when dealing with third party tech support, where one may be requested to send in a crash log for them to examine, and without disabling breakpad, DP users are SOL.

Speaking of third party, I have found many crashes can be caused by third party plugins -- usually it's just one problem plug, but it can take time to hunt down which one.

Echoing what others have said. Crashes are not generally random, and one needs to pay attention to what is going on around the time they happen. It is important to try to isolate variables and proceed systematically. If you have come upon a true bug, the best way to deal with it is to find the steps to reproduce it every time and then contact MOTU (or third party) tech support and try to get them to reproduce it.

Best,
Babz

Can I get that script? Thanks

[KenNickels]

***
Anyone have advice as to whether to run VE Pro 5 or 6 with DP 9.12?
***

I've heard anecdotally that it does. I don't have it but I am considering it. I've been having trouble with 9.12 which I've narrowed down to "doing anything when the transport is not running," which means editing. Lots and lots of dropouts, sluggish gui, and eventual unusable system. Can't save my project because "Digital Performer is not responding...". Have to force quit.

I regressed to 9.02 and it's OK. Dave Roberts told me that VEP was useful with 32 bit OS, but not 64, so I don't know what to make of all this.

But I don't have time right now, nor the inclination, to redo my whole template from scratch and let them know "at what point does it break?" I'm using the latest Play with many improvements, as well as Kontakt. With either, I'm still having problems.