There's a new build of 9.02 on the MOTU site

[Tripi]

I've been sending in my crash reports, and MOTU tech support emailed me today that there's a new build up that would solve my problems. It's still 9.02, but the 5 digit build has changed from 69119 to 69167. Never occoured to me that they might be updating builds of the same version, but not informing us or DP. Might be why some of us have bugs in the same version # that other people do not.

Anyways, it's on the site, and seems to have solved my crashing problems with VEP for now.

[frankf]

69167 has been up for a short while. No newer today

[toodamnhip]

I too got a personal email.
Nice customer service.

[FMiguelez]

I've got this reminder in a pop-up window a couple of times right after firing DP.

I've declined both times for being in a hurry.

I'll try it tonight. I hope it fixes a couple of bugs I've been seeing.

[mikehalloran]

From a very long thread:

mrmiller wrote:

Michael Miller from the DP team here. There's an updated 9.02 available now that fixes the video issues. I'm really sorry for the inconvenience and lost time. Everyone should be seeing an update notification soon if not already.

[toodamnhip]

Now, whatever cue mix I had isn’t working.
Singing vocals without cue mix, just one ear phone off because I dont want to hassle digging into crap right now...yikes. Ah, the joy of software updates

[Killahurts]

Fortunately, I'm not doing any video right now!

[musicman691]

I too got a personal email.
Nice customer service.

No email here; never get any emails from MOTU about updates.

[bayswater]

No email here; never get any emails from MOTU about updates.

I get them, but usually long after their release. If you check the update option in the help menu, you'll see them when you launch DP.

[csavetman]

Now, whatever cue mix I had isn’t working.
Singing vocals without cue mix, just one ear phone off because I dont want to hassle digging into crap right now...yikes. Ah, the joy of software updates

Wow. Is that really the case? No output or something else?
If so, I think I'll hold off the update. Use CueMix all the time, while tracking bands, singers, etc.

[MIDI Life Crisis]

Apparently, we are ALL beta-testers now.

[Shooshie]

To the guys at MOTU:

We all love that you are fixing things at a rapid rate these days. The response time and turnaround for fixing bugs — some of which are long-standing, but still irritating — has been faster than we've ever seen at MOTU. However, sometimes it seems like the mythical Hydra of the Greek tales: cut off one head of the monster, and two grow back.

My personal opinion about this is that your beta testers are failing you. Beta testing needs to go out to people who are willing to try all the menus and commands, as well as see how it performs in their daily work. If you don't try all the possibilities you know about, you won't see the bugs.

I want the fast service as much as anyone, but I caution you to pull back a moment and coax your beta testers into delving in, pushing the envelope and finding the problems. Otherwise, MIDI Life Crisis is right: we're all beta testers.

I recently reported a problem that was forwarded to the programmers. While I want "my" bug fixed, like, yesterday, I know it's better to wait until you get it right. I'm willing. For almost 30 years, I've used DP, and the #1 thing that has always amazed me about it has been the reliability. More than ANY OTHER software I've ever used, I knew I could rely on DP to work properly all the time. With a system configured just for DP, it simply never crashed or screwed up in any way. The only time I lost paid studio time was when the copy protection scheme screwed up, my key disks didn't work, and you guys Fed-Exed another to me clear to Hollywood the next day. (early 1990s) That's an amazing track record. DP is famous among working musicians for a number of reasons, and you are constantly giving us even more reasons to love it. But let's be sure that the #1 star in its crown remains: Reliability.

Meanwhile, thank you for the excellent work, the attention to our requests, and the attempts to get it back to us as quickly as possible.

Shooshie

[musicman691]

No email here; never get any emails from MOTU about updates.

I get them, but usually long after their release. If you check the update option in the help menu, you'll see them when you launch DP.

That's fine if you have your daw on the net. Mine isn't. So I have to rely on the good people here. The only emails I regularly get are responses to techlinks.

[musicman691]

Apparently, we are ALL beta-testers now.

Don't they call that open-beta testing?

[Killahurts]

The thing I don't like about the build number updates is that I have to launch the app splash screen to see what number I'm on now.. when you "get info" on the app, it only says 9.02.

If I install this one and it breaks something, I'll have to have the previous update in a folder and clearly labeled, so I don't have to poke around, or get confused and reinstall the same version.