DP 9 - Motu Audio System turning off repeatedly

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Don T
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by Don T »

Hello,
I have seen this a few times as well.
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kwiz
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by kwiz »

I had that happen on a system a while back. I reinstalled the latest audio driver, and it went away.
Hope this helps.
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by bleach30 »

I have the same issue and my interface is an Ultralite AVB. Never had this with any previous version of DP at least not at the frequency it happens now.
labman
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by labman »

Please tell Motu about this. It is definitely a DP 9.xx something or other issue. When I reported it, they suggested checking all physical cables, interfaces, etc. Which all turned out to be fine. It is DP9.x

Happens here 4-5 times per week.

Any earlier version of DP, and hardware stands locked forever.
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JSmith1234567
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by JSmith1234567 »

Same problem here.
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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MIDI Life Crisis
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by MIDI Life Crisis »

Also returning here as of today. And I wasn't running DP at the time, but Finale. It has also happened when neither ws running. Time for a driver update, MOTU... PLEASE!!! :unicorn:
2013 Mac Pro 32GB RAM

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HCMarkus
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by HCMarkus »

I didn't get a warning, but had several instances of complete drop outs, then lockup during a session today.

Could have been the Firewire cable... I had no more problems after reconnecting my 828mkII to my Firewire 400 card (had been using the Mac Pro's built-in FW800 for a while without problem until today.)

I'll report back if the issue raises it ugly head again.
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MIDI Life Crisis
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by MIDI Life Crisis »

My Track 16 is connected to TB via a TB to FW converter. If I pull the plug (hot) and plug it back in it will connect almost immediately. I recall talking to MOTU years ago in Yosemite (I believe) and the ad ice was "first on; first off" if I recall that correctly. Turn the sound device on before boot up; turn it off before shut down. That does seem to stablize things somewhat. I was generally in the habit of doing so, but may have "slipped" a few times, resulting in the disconnect. Might be worth trying for people with the problem.
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JSmith1234567
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by JSmith1234567 »

I don't know that it is a MOTU driver problem...I'm using an Apogee interface and don't have the MOTU drivers installed.

MAS shuts down on a regular basis as described.

I just restart MAS, but it is a pain and interruption.
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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MIDI Life Crisis
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by MIDI Life Crisis »

Which Mac OS are you running jsmith?
2013 Mac Pro 32GB RAM

OSX 10.14.6; DP 10; Track 16; Finale 26, iPad Pro, et al

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JSmith1234567
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by JSmith1234567 »

MIDI Life Crisis wrote:Which Mac OS are you running jsmith?
Sierra 10.12.3.

DP 9.02 (until Motu lets us disable pre-gen globally again).

I did try it on DP 9.1x, and had the same MAS problems before I went back to 9.02, where I'm having them there also.
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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MIDI Life Crisis
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by MIDI Life Crisis »

Thanks. So possibly an OS issue or both Apogee and MOTU are having a problem with the same bit of code?
2013 Mac Pro 32GB RAM

OSX 10.14.6; DP 10; Track 16; Finale 26, iPad Pro, et al

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JSmith1234567
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by JSmith1234567 »

MIDI Life Crisis wrote:Thanks. So possibly an OS issue or both Apogee and MOTU are having a problem with the same bit of code?
At first I was wondering if it was happening when I opened Finale or Sample Manager while DP was also going, but I notice it ALWAYS happens if I leave DP on overnight or idle for a long time?

I kind of sense it's not a driver thing, though I'm no expert.

It only started happening (at least to me) with the advent of DP 9. and it's revisions.
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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MIDI Life Crisis
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by MIDI Life Crisis »

It still does it in Finale and even the Finder when iTunes is the only thing running. Must be Apple's problem.
2013 Mac Pro 32GB RAM

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labman
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Re: DP 9 - Motu Audio System turning off repeatedly

Post by labman »

Got a note from Motu that they are on this issue, but have yet to reproduce. Please send them your specific info when you get a minute.
AMPGUI themes - Andy rocks!, 3 macs, MacPro 768GB ram, 16core OS11.7.10, DP11.31, all Waves, all SLATE, PSP, IK multimedia & Audioease plugs, all PAlliance, Softube, tons of NI VI's all air Spitfire, all Audiobro, all Berlin, EW PLAY, LLizard, MachFive3, Kontakt5, Omnisphere, RMX, LASS, all Soundtoys, Lexicon AU's, melodyne and others I know am forgetting, cause I'm old...Also mucho outboard rigs, MTPs, DTP, antelope WC, and 4 control surfaces with Raven.
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