MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

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JSmith1234567
Posts: 746
Joined: Wed Sep 19, 2007 1:48 pm
Primary DAW OS: Unspecified

MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by JSmith1234567 »

Hi.

I have a new Mac Pro (black coffee-can style) and my MIDI Express XT keeps disconnecting a few times a day.

It usually happens after a few hours of work in DP.

I can get it to reconnect by hitting "re-scan" in AudioMidi Setup.

I have tried;

1) Different cables.

2) Connecting it through a USB-2 hub.

3) Connecting it direct.

4) Connecting it through a USB-3 hub.

5) Reinstalling Motu MIDI drivers, updating MIDI Express XT Firmware, resetting my XT.

6) Trying a different XT (I have a spare).

7) Trying different ports on the Mac Pro (it has four).

Still the same problems.

I'm just using the latest DP in Yosemite, and VE Pro as a Kontakt server, all on the same computer.

Any thoughts?

HELP!
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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mikehalloran
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Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by mikehalloran »

Is it happening after your Mac goes to sleep?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
JSmith1234567
Posts: 746
Joined: Wed Sep 19, 2007 1:48 pm
Primary DAW OS: Unspecified

Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by JSmith1234567 »

Thanks!

I have sleep turned to "never".
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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mikehalloran
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Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by mikehalloran »

Have you replaced the C2032 battery?

http://www.motu.com/techsupport/technot ... 5046010606
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
JSmith1234567
Posts: 746
Joined: Wed Sep 19, 2007 1:48 pm
Primary DAW OS: Unspecified

Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by JSmith1234567 »

Hey!

I'll DEFINITELY try that.

It's not losing settings, actually the total connection, but it's worth a shot.

Thanks for recommending that!
OSX Big Sur (latest). Mac Pro Late 2013 ("trash-can"), 3.5 Ghz 6-Core Intel XeonE5, 64GB RAM. Motu DP 11.03, Vienna Pro Server, Presonus Notion, Osculator, Keyboard Maestro
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mikehalloran
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Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by mikehalloran »

JSmith1234567 wrote:Hey!

I'll DEFINITELY try that.

It's not losing settings, actually the total connection, but it's worth a shot.

Thanks for recommending that!
It's normally everybody's first recommendation but you don't see that many in the field anymore. I had forgotten the battery even though I have an MTP AV that uses the same C2032.

A weak battery is worse than no battery. I learned that a long time ago. So here's hoping...
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
matt1
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Joined: Sat Mar 14, 2015 10:05 am
Primary DAW OS: MacOS

Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by matt1 »

JSmith1234567 wrote:Hi.

I have a new Mac Pro (black coffee-can style) and my MIDI Express XT keeps disconnecting a few times a day.

It usually happens after a few hours of work in DP.

I can get it to reconnect by hitting "re-scan" in AudioMidi Setup.

I have tried;

1) Different cables.

2) Connecting it through a USB-2 hub.

3) Connecting it direct.

4) Connecting it through a USB-3 hub.

5) Reinstalling Motu MIDI drivers, updating MIDI Express XT Firmware, resetting my XT.

6) Trying a different XT (I have a spare).

7) Trying different ports on the Mac Pro (it has four).

Still the same problems.

I'm just using the latest DP in Yosemite, and VE Pro as a Kontakt server, all on the same computer.

Any thoughts?

HELP!

Did you ever solve this?

My new XT is constantly disconnecting..
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dave pine
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Re: MIDI Express XT USB Disconnecting / Mac Pro / Yosemite

Post by dave pine »

this was hapening to me a while back, replaced the battery in the xpress xt solved it.
mac pro 2.26 octacore 24gigs of ram/ El Capitan10.11, dp 10, mackie dxb, 3-2408mk3, waves mercury 10, ozone 3&4&5678, sound toys, izotope rx, melodyne editor, uad 2, bluetubes, 22" polkadotted dildo, omnishpere 2, trigger 2 deluxe, addictive drums, komplete 9, e/w ql symphonic orq platinum, ql choirs, ql stormdrum 2, ql gypsy, ql ra, ql goliath, ql pianos, superior drummer 3, ez drummer 2, garritan bigband, amg kickass brass, ztar, wife, dogs, droped my protools rig at the city dump
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