BPM 1.5 keeps saying, "The Installation Failed."

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monogee
Posts: 65
Joined: Thu Apr 27, 2006 4:56 pm
Primary DAW OS: MacOS
Location: NY

BPM 1.5 keeps saying, "The Installation Failed."

Post by monogee »

I'm having a problem installing BPM 1.5. It keeps saying, "The Installation Failed." I installed the Interlok extensions first, but still the installation failed. Any help? Thanks.
Mac Pro (Early 2009), Processor 2x2.66GHZ Quad-Core Intel Xeon
OS X El Capitan 10.11.6
DP9 Ver. 9.5
ssp
Posts: 176
Joined: Sat Feb 14, 2009 12:44 pm
Primary DAW OS: Unspecified

Re: BPM 1.5 keeps saying, "The Installation Failed."

Post by ssp »

You need to log into the motu website and send a tech support request. They will more than likely ask for the error details and system info etc. Please be clear and give as much information as you can.
Website: http://www.plastikaudio.btinternet.co.uk/

mac pro 8-core, mac mirror door dp, graphite g4 400.
Motu 2408/24io interfaces, PT HD, Event opals, Focal twin 6.
Too many synths to mention!
monogee
Posts: 65
Joined: Thu Apr 27, 2006 4:56 pm
Primary DAW OS: MacOS
Location: NY

Re: BPM 1.5 keeps saying, "The Installation Failed."

Post by monogee »

I tried MOTU TechLinks. Unable to help. Keep trying to install, but no go. Maybe I have a corrupted disc.
Mac Pro (Early 2009), Processor 2x2.66GHZ Quad-Core Intel Xeon
OS X El Capitan 10.11.6
DP9 Ver. 9.5
ssp
Posts: 176
Joined: Sat Feb 14, 2009 12:44 pm
Primary DAW OS: Unspecified

Re: BPM 1.5 keeps saying, "The Installation Failed."

Post by ssp »

Your saying that Motu tech support sent you an email saying "keep trying to install"??
Website: http://www.plastikaudio.btinternet.co.uk/

mac pro 8-core, mac mirror door dp, graphite g4 400.
Motu 2408/24io interfaces, PT HD, Event opals, Focal twin 6.
Too many synths to mention!
monogee
Posts: 65
Joined: Thu Apr 27, 2006 4:56 pm
Primary DAW OS: MacOS
Location: NY

Re: BPM 1.5 keeps saying, "The Installation Failed."

Post by monogee »

No, I kept trying the install. Motu is going to send me a new installer disc.
Mac Pro (Early 2009), Processor 2x2.66GHZ Quad-Core Intel Xeon
OS X El Capitan 10.11.6
DP9 Ver. 9.5
monogee
Posts: 65
Joined: Thu Apr 27, 2006 4:56 pm
Primary DAW OS: MacOS
Location: NY

Re: BPM 1.5 keeps saying, "The Installation Failed."

Post by monogee »

I received a new installer disc from MOTU. That was the problem. I had a corrupted disc. Whew.
Mac Pro (Early 2009), Processor 2x2.66GHZ Quad-Core Intel Xeon
OS X El Capitan 10.11.6
DP9 Ver. 9.5
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