Problems updating elec keys
Posted: Tue Aug 11, 2009 6:02 pm
Hello,
I have had Motu Elec Keys for about a year. Yesterday I checked their website and saw an update. I uninstalled, as it told me to, and attempted to load the new version. It simply would not open the app. I then attempted to load the disc from the box. I can now open elec keys as both a stand alone and as a vst, but when I double click to load a sound the load screen is blank. I still have the entire sample library, but it is not seen by the program anymore.
I would appreciate any suggestions.
Thank you,
Michael
4 gb ram
dual quad 2.40 ghz
I have had Motu Elec Keys for about a year. Yesterday I checked their website and saw an update. I uninstalled, as it told me to, and attempted to load the new version. It simply would not open the app. I then attempted to load the disc from the box. I can now open elec keys as both a stand alone and as a vst, but when I double click to load a sound the load screen is blank. I still have the entire sample library, but it is not seen by the program anymore.
I would appreciate any suggestions.
Thank you,
Michael
4 gb ram
dual quad 2.40 ghz