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Problems updating elec keys

Moderator: James Steele

Problems updating elec keys

Postby redline1.com » Tue Aug 11, 2009 6:02 pm

Hello,

I have had Motu Elec Keys for about a year. Yesterday I checked their website and saw an update. I uninstalled, as it told me to, and attempted to load the new version. It simply would not open the app. I then attempted to load the disc from the box. I can now open elec keys as both a stand alone and as a vst, but when I double click to load a sound the load screen is blank. I still have the entire sample library, but it is not seen by the program anymore.

I would appreciate any suggestions.

Thank you,

Michael

4 gb ram
dual quad 2.40 ghz
redline1.com
 
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Re: Problems updating elec keys

Postby carrythebanner » Wed Aug 12, 2009 6:22 am

The soundbank UFS files, or aliases to them, should be placed in here so Electric Keys can find them:

/Library/Application Support/MOTU/ElectricKeys/Sounds/
"I don't see any method at all, sir."
carrythebanner
 
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Location: North America
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Re: Problems updating elec keys

Postby parkerlindsey » Thu Sep 17, 2009 10:03 pm

Hi,
I think you should not have set up of sound files.First of all you should updated the files then after all the files are in that folders are available.
Thanks for sharing this information.
parkerlindsey
 
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