24/IO repair or replace.
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
24/IO repair or replace.
Seems like my old 24/IO has died. I have a mid 2010 Mac Pro an need to find another audio interface. Not sure what to get. Don't know if the 24/ is repairable or not. I don't have to have 24 ins and outs, but it sure is nice. Seems like thunderbolt id taking over and my mac has no thunderbolt ports and I really don't like the design of the round Mac Pros. I would like to hear some advice about this.
Music is not a job for me, It's a passion.
Mac Pro 8 core
Mac G4 dual 1ghz
DP, Finale, Amadeus, Toast all latest versions.
Several other apps
MOTU 2 MTPAVs, 24IO, 828.
2 Allen Heath MixWiz
Several Roland, Yamaha, Alesis synths, Yamaha P120 keybd, Roland GR-50 Guitar synth with Fender Roland Ready Strat. Various inexpensive Shure SM57s,58s, AT 4054,4050,MB4k, (GASP) Beringer B1,C2,Headphone Amp. DBX 166,266, Alesis RA300
Mac Pro 8 core
Mac G4 dual 1ghz
DP, Finale, Amadeus, Toast all latest versions.
Several other apps
MOTU 2 MTPAVs, 24IO, 828.
2 Allen Heath MixWiz
Several Roland, Yamaha, Alesis synths, Yamaha P120 keybd, Roland GR-50 Guitar synth with Fender Roland Ready Strat. Various inexpensive Shure SM57s,58s, AT 4054,4050,MB4k, (GASP) Beringer B1,C2,Headphone Amp. DBX 166,266, Alesis RA300
- mikehalloran
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Re: 24/IO repair or replace.
You don't say what is wrong with it.
Last edited by mikehalloran on Sun Jun 04, 2017 2:10 pm, edited 1 time in total.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: 24/IO repair or replace.
It will work fine sometimes. At times it will not be recognized after power up. It sits down after several minutes whin it works at all. Sometimes it might run for an hour or more. Makes me think it is a hardware issue with the unit. Could be the internal power supply I guess.
Music is not a job for me, It's a passion.
Mac Pro 8 core
Mac G4 dual 1ghz
DP, Finale, Amadeus, Toast all latest versions.
Several other apps
MOTU 2 MTPAVs, 24IO, 828.
2 Allen Heath MixWiz
Several Roland, Yamaha, Alesis synths, Yamaha P120 keybd, Roland GR-50 Guitar synth with Fender Roland Ready Strat. Various inexpensive Shure SM57s,58s, AT 4054,4050,MB4k, (GASP) Beringer B1,C2,Headphone Amp. DBX 166,266, Alesis RA300
Mac Pro 8 core
Mac G4 dual 1ghz
DP, Finale, Amadeus, Toast all latest versions.
Several other apps
MOTU 2 MTPAVs, 24IO, 828.
2 Allen Heath MixWiz
Several Roland, Yamaha, Alesis synths, Yamaha P120 keybd, Roland GR-50 Guitar synth with Fender Roland Ready Strat. Various inexpensive Shure SM57s,58s, AT 4054,4050,MB4k, (GASP) Beringer B1,C2,Headphone Amp. DBX 166,266, Alesis RA300
- James Steele
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Re: 24/IO repair or replace.
Sounds like a hardware issue. You should contact MOTU. Sometimes they'll send you out a refurbished unit for a modest flat fee.
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Mac Studio M1 Max, 64GB/2TB, MacOS 14.5 Public Beta, DP 11.31, MOTU 828es, MOTU 24Ai, MOTU MIDI Express XT, UAD-2 TB3 Satellite OCTO, Console 1 Mk2, Avid S3, NI Komplete Kontrol S88 Mk2, Red Type B, Millennia HV-3C, Warm Audio WA-2A, AudioScape 76F, Dean guitars, Marshall amps, etc., etc.!
Mac Studio M1 Max, 64GB/2TB, MacOS 14.5 Public Beta, DP 11.31, MOTU 828es, MOTU 24Ai, MOTU MIDI Express XT, UAD-2 TB3 Satellite OCTO, Console 1 Mk2, Avid S3, NI Komplete Kontrol S88 Mk2, Red Type B, Millennia HV-3C, Warm Audio WA-2A, AudioScape 76F, Dean guitars, Marshall amps, etc., etc.!
- mikehalloran
- Posts: 15232
- Joined: Sun Jan 25, 2009 5:08 pm
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- Location: Sillie Con Valley
Re: 24/IO repair or replace.
A bad power supply would make my list of possible causes, too.
MOTU doesn't publish parts lists or schematics for their hardware. If a refurb unit is still available, a call to MOtU will let you know.
Otherwise, a power supply is something that most repair techs can troubleshoot and repair (a bulging capacitor is pretty easy to diagnose).
MOTU doesn't publish parts lists or schematics for their hardware. If a refurb unit is still available, a call to MOtU will let you know.
Otherwise, a power supply is something that most repair techs can troubleshoot and repair (a bulging capacitor is pretty easy to diagnose).
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: 24/IO repair or replace.
I emailed MOTU support. They say they don't support this unit anymore. Say they have no spare parts. I ordered a used one and just Got it in and hooked up today. Works fine. I make an attempt to fix my other one my self if I can't find someone else to tackle it. MOTU won't provide schematics. Bummer! I would like to pose a question to the group. What are some of you guys using as an audio I/O for a pre thunderbolt mac pro?
Re: 24/IO repair or replace.
I live near a used music store, and a used computer store. I try to take advantage of what ever comes in. Anything with Firewire and USB.
Used 2012 Mac Pro 3.33 6 Core 16g ram 10.8.5 DP 7.24
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Re: 24/IO repair or replace.
828mkII. Sounds great, hardware mixer is fine when hardware reverb is used, and just enough inputs when combined with an ADAT expansion mic pre module to do a drum kit (nine mics) and band. $200 used. I have a spare on hand, and a spare Mac Pro hex core, too.
- mikehalloran
- Posts: 15232
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: 24/IO repair or replace.
If it's a power supply, screen or other serviceable component, should be easy to diagnose with an identical unit that works.swampfox wrote:I emailed MOTU support. They say they don't support this unit anymore. Say they have no spare parts. I ordered a used one and just Got it in and hooked up today. Works fine. I make an attempt to fix my other one my self if I can't find someone else to tackle it. ...
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro