Where do I send MOTU hardware for repair?

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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Padank
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Where do I send MOTU hardware for repair?

Post by Padank »

Hi everyone,
I have a out of warranty MOTU 8pre that needs some work. Does anyone know of a good repair facility?
Happy Holidays to you!
Padank
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HCMarkus
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Re: Where do I send MOTU hardware for repair?

Post by HCMarkus »

Try MOTU itself!
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Padank
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Re: Where do I send MOTU hardware for repair?

Post by Padank »

Thanks HC, I have sent them a message but I have read that they don't work on older stuff. However, if they have a recommendation, Ill post it here.
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buzzsmith
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Re: Where do I send MOTU hardware for repair?

Post by buzzsmith »

They'll probably discount a replacement. I think that's what they did for me a few years ago.

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Padank
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Re: Where do I send MOTU hardware for repair?

Post by Padank »

Well, MOTU got back with me really fast and I am in the process of sending my 8pre FW back to them for the 99$ exchange that I have read about here at MOTUNATION.
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Padank
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Re: Where do I send MOTU hardware for repair?

Post by Padank »

They Did just that! thanks for the reply Buzz.
buzzsmith wrote:They'll probably discount a replacement. I think that's what they did for me a few years ago.

Buzzy


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erickorbly
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Re: Where do I send MOTU hardware for repair?

Post by erickorbly »

I’d like some help with my 896HD, just needs the firewire port.
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