Old 828 - weird problem

[Sehb]

Hi everyone, you guys are one of my last hope
I have this old 828 motu audio interface and up to recently, it's always been of great services but lately, I don't know why, this happens each time I launch any audio software : I have incredible distorted signal coming out from outputs 1 and 5 and SPDIF out led is on (which I don't know if it's supposed to be that way or not.. can't remember) even when nothing is playing or when no session is open in any software I use (digi perf mostly).
Even if I launch Garage Band I get the problem. Do you have any idea where the problem could be coming from ? This is so annoying and frustrating. Thank you.
A smile,
Sëhb.

[mikehalloran]

Try resetting to the factory default.

http://motu.com/techsupport/technotes/reset

Voltage Reset: To perform a voltage reset, power the unit down and disconnect all cables. On the right side (the depth) of your unit, there is a red voltage selector. Toggle this switch back and forth several times, and be sure to reset it to the correct voltage .... Power the unit back on and test.

[Sehb]

Hi there and thanks for trying,
I did try your suggestion not really believing it would do anything (sorry) but... what have I got to loose ?
Well, it didn't work.
Crap, I think I might have to get a new one...
After 15 years (at least) of very good services... impermanence.

[mikehalloran]

Hi there and thanks for trying,
I did try your suggestion not really believing it would do anything (sorry) but... what have I got to loose ?
Well, it didn't work.
Crap, I think I might have to get a new one...
After 15 years (at least) of very good services... impermanence.

Yea, it was worth a try but, as you've pointed out, these are quite old. The newest builds of the mkII (like mine) are now over 9 years old.

When one channel goes out, that's not a good sign.

You can try opening it up, burning the internal connectors by unplugging and reconnecting each three times. Can't hurt but probably won't help, either.