MOTU error message

Moderator: James Steele

Forum rules
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Post Reply
lynnpatrick
Posts: 20
Joined: Fri Aug 14, 2009 10:27 am
Primary DAW OS: Unspecified

MOTU error message

Post by lynnpatrick »

Do you know what this means?

MOTU AUDIO

The driver has reported a MOTU error.

Error Code 4 in file FireWire Device Impl.cpp line 399 called from file I_FWAudio.cpp line 2204
User avatar
mikehalloran
Posts: 15217
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: MOTU error message

Post by mikehalloran »

When you post a Tech Link in MOTU Support, make sure to post your hardware and OS.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
lynnpatrick
Posts: 20
Joined: Fri Aug 14, 2009 10:27 am
Primary DAW OS: Unspecified

Re: MOTU error message

Post by lynnpatrick »

Hi Mike, thank you!
I've been posting stupid questions all morning. Sorry for that.
I recorded two CDs with Logic / MOTU. It's been 4 years and I don't remember so many things. Thanks for answering questions. I think I have a bad firewire cable from 400 to 800. Just ordered a new one. I think that explains why Logic isn't recognizing MOTU and the error message. Hopefully a new cable will fix this.

Thanks again!!
User avatar
mikehalloran
Posts: 15217
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: MOTU error message

Post by mikehalloran »

On the off chance you have crashed your FW bus, reset the PRAM / NV RAM.

https://support.apple.com/en-us/HT204063
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Post Reply