MOTU flate rate ?
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
MOTU flate rate ?
You guys know if it's still a flate rate when we send a unit for repair ?
My Traveler died, CPU doesn't see the Traveler , cuemix FX still works , probably the FW connector on the unit.
My Traveler died, CPU doesn't see the Traveler , cuemix FX still works , probably the FW connector on the unit.
Re: MOTU flate rate ?
You have to contact tech support before you send it to MOTU, so you may as well call them and ask the question.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
- monkey man
- Posts: 13933
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Re: MOTU flate rate ?
Dare I ask what a "flate rate" is?
I know. I'm just a punk with toilet water behind his ears.
I know. I'm just a punk with toilet water behind his ears.
Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack
Pretend I've placed your favourite quote here
Re: MOTU flate rate ?
The opposite of lumpy. Mr Fokof (an elegant handle) wants to know if MOTU will do the exchange/repair for the straight $100.monkey man wrote:Dare I ask what a "flate rate" is?
I know. I'm just a punk with toilet water behind his ears.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
- monkey man
- Posts: 13933
- Joined: Fri Apr 22, 2005 10:01 pm
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Re: MOTU flate rate ?
Aah... thank you, Stoivo.
In my ignorance I figured that since the term appeared in both the thread's title and the post itself, it must've, as Letterman might've put it in that silly game played on the show for a while, been somethin'.
In my ignorance I figured that since the term appeared in both the thread's title and the post itself, it must've, as Letterman might've put it in that silly game played on the show for a while, been somethin'.
Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack
Pretend I've placed your favourite quote here
Re: MOTU flate rate ?
If you're going to bring Letterman into it, then it must be pointed out that flate means "inflatable date". But I don't think he meant that.monkey man wrote:Aah... thank you, Stoivo.
In my ignorance I figured that since the term appeared in both the thread's title and the post itself, it must've, as Letterman might've put it in that silly game played on the show for a while, been somethin'.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
Re: MOTU flate rate ?
I've sent my old 828 mk2 for repair , got a brand new one for 90$ , was wondering if that is still the policy @ MOTU.
Heard from the store that it isn't true anymore but wanted to have second opinions.
Heard from the store that it isn't true anymore but wanted to have second opinions.
Re: MOTU flate rate ?
Why bother with an opinion? Contact MOTU tech support and get the facts.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
Re: MOTU flate rate ?
They are not exactly renown for the rapidity with "tech links" answers
Still waiting for an answer........
Anybody sent a unit recently ?
Still waiting for an answer........
Anybody sent a unit recently ?
Re: MOTU flate rate ?
Phone. You have to contact them anyway to arrange the return. You can't just send it.fokof wrote:They are not exactly renown for the rapidity with "tech links" answers
Still waiting for an answer........
Anybody sent a unit recently ?
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
-
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Re: MOTU flate rate ?
Yes, they still do flat rate exchanges. Just call them. It's quick, cheap, and easy. I recently exchanged my busted Motu 828Mk3 for a refurbished one for a flat rate. I can't remember if it was $75 or $90.
Doug
Doug
- monkey man
- Posts: 13933
- Joined: Fri Apr 22, 2005 10:01 pm
- Primary DAW OS: MacOS
- Location: Melbourne, Australia
Re: MOTU flate rate ?
Good news, Doug. Thank you for that on behalf of the Fokster.
It'd save me on fancy dinners too, big-time. I mean, I could take "her" to the 'straunt, pour a cheap glass of wine on her and offer to quickly take her home for a change of wig or bra or something. I'd have a bunch of bananas sittin' on the kitchen bench and once she saw it she'd agree when I suggest there's no longer a valid reason to return to said venue, especially as she'd run the risk of copping another cheap glass down her front.
Brilliant. I can't thank you enough, Stoivo. It's a $10 night out with a happy ending.
Dang. Could be a cure for my celibacy.bayswater wrote:If you're going to bring Letterman into it, then it must be pointed out that flate means "inflatable date". But I don't think he meant that.
It'd save me on fancy dinners too, big-time. I mean, I could take "her" to the 'straunt, pour a cheap glass of wine on her and offer to quickly take her home for a change of wig or bra or something. I'd have a bunch of bananas sittin' on the kitchen bench and once she saw it she'd agree when I suggest there's no longer a valid reason to return to said venue, especially as she'd run the risk of copping another cheap glass down her front.
Brilliant. I can't thank you enough, Stoivo. It's a $10 night out with a happy ending.
Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack
Pretend I've placed your favourite quote here
Re: MOTU flate rate ?
Tidwells@aol.com wrote:Yes, they still do flat rate exchanges. Just call them. It's quick, cheap, and easy. I recently exchanged my busted Motu 828Mk3 for a refurbished one for a flat rate. I can't remember if it was $75 or $90.
Doug
Thank for the (simple) answer.
Re: MOTU flate rate ?
It's 100$
- mikehalloran
- Posts: 15227
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- Location: Sillie Con Valley
Re: MOTU flate rate ?
That's the amount I remember.fokof wrote:It's 100$
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro