I cannot update Motu MIDI XT firmware.

[wquine]

I have tried on OSX and windows, I have tried different xt's (i have 3) I have tried different usb cords. I'm at my whits end, what am I doing wrong. my daw sees the xt and i can use them so why can't the firmware upgrader? losing it here

[wquine]

Trying to get through on tech support but getting BUSY SIGNAL... NOT EVEN CALL WAITING?!

[mikehalloran]

Does this apply to you?

http://www.motu.com/techsupport/technot ... changelog/

NOTE: These firmware updates are only applicable to MIDI Express XT units that have a serial number starting with ‘MXT’. Units that have a serial number starting with ‘MEXT’ or ‘MXXTU’ cannot be updated.

Earlier versions were only updatable by switching out a chip set. The replacement sets were discontinued in 2012 and are no longer available.

If you do have one that can be updated, I found this:

To boot your MIDI Express XT into a firmware update mode, connect the unit to your computer via USB, and Press and Hold the STRIPE button while powering the unit on. Follow the Firmware Updater's on-screen instructions.

[wquine]

Hmm, I didn't know there was another revision of the newer style models so my assumtion is that you are right (thanks for enlightening me). I say assumption because I guess the stickers on my units are all missing.

This is kind of frustrating by motu to have this happen on the newer style just like the older style.

[mikehalloran]

When you power the unit on, it should display a firmware version. What is that number?

That should give a clue as to what version of the XT you have.