828 mkii cuemixfx and mavericks

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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mouthsuit
Posts: 2
Joined: Wed Nov 19, 2014 12:12 pm
Primary DAW OS: MacOS

828 mkii cuemixfx and mavericks

Post by mouthsuit »

I just recently upgraded from 10.6.8 to mavericks. Because it was free, but mainly because I cloned my system to another drive before I did it...anyway...

I don't have a problem using the 828 in various DAWs. But CueMixFX doesn't open a window anymore. The menu comes up, but that's it. I've seen this issue in other places, but nothing that applies to my specific issue. MOTU Audio Setup (or whatever that is that optionally opens when you plug in the firewire) still opens (most of the time, even if I have to unplug it and replug it several times for it to do so), just not CueMixFX. I've downloaded the latest everything. I *swear* it worked once since I upgraded, but I can't get it to work any more. Ideas?

Thanks!
jeff
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mikehalloran
Posts: 15134
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: 828 mkii cuemixfx and mavericks

Post by mikehalloran »

We need to know more about your system. This is why we put this stuff in our signatures. As you can see, I have an 828mkII and am on Yosemite.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
mouthsuit
Posts: 2
Joined: Wed Nov 19, 2014 12:12 pm
Primary DAW OS: MacOS

Re: 828 mkii cuemixfx and yosemite

Post by mouthsuit »

Sorry, yeah, as a tech geek you'd think I'd know that. I was just doing that at the last minute before leaving work...ahem. And also..wow. I've been calling Yosemite Mavericks all this time. Sigh. One of those weeks.

Anyway, it's a MacBook Pro Core 2 Duo 2.5, 17-Inch (Early 2008/Penryn) It's been upgraded quite a bit, currently has 4gb ram and 1T hard drive (split 80/20 between OSX and Boot Camp Win7) Logic Board basically 1.5 years old. MOTU 828 mkii FW.

It's working now. Just an update in case any one else runs into this. Can't say why I did, but that's technology for ya.

After I noticed it wasn't working, I installed MOTU Audio Installer Update 55333, but that didn't help.

After that, I just completely deleted everything and installed the latest version (instead of installing with the older one in place). I'm still getting the error, "ErrorCode 4 in File FireWireDeviceImpl.cpp line 399 called from file I_FWAudio.cpp line 2204" sometimes when I plug it in (I have motu audio setup set to open when i plug it in). Even then, system still sees it. Closing and opening motu audio setup until it works solves the problem.... I can then edit the channel names.

Then I tried CueMixFX and...it worked.

So yeah. Technology.

Thanks for the help you most likely would have given if trying old faithful hadn't worked.... :koolaid:
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mikehalloran
Posts: 15134
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: 828 mkii cuemixfx and mavericks

Post by mikehalloran »

I would open Console to see if something else is trying to load.

Another thing to try is to boot in Safe mode by holding the Shift key. Then reboot normally. This resets certain caches to defaults.

If you haven't run Repair Permissions lately, do so.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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