Hi,
I want to send back to Motu my 828mkII for a refurb one.
I contact Lorne at motu tech support.
I dont have an answer yet.
Just for info is still involve at the Tech support??
Thanks a lot.
Motu tech support
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Motu tech support
MacPro 5.1 6-core 3.33GHz 16GB RAM.
Motu 2408MKI PCIe 424, with Focusrite octopre
Alphatrack.
DP7.24, SD2, Omnisphere 1, Komplete 7,Ethno.1.0.1,Styllus RMX 1.8
Motu 2408MKI PCIe 424, with Focusrite octopre
Alphatrack.
DP7.24, SD2, Omnisphere 1, Komplete 7,Ethno.1.0.1,Styllus RMX 1.8
Re: Motu tech support
My recollection is that you have to phone the tech support line and arrange for the return, and give them a credit card payment at that point.p.pan wrote:Hi,
I want to send back to Motu my 828mkII for a refurb one.
I contact Lorne at motu tech support.
I dont have an answer yet.
Just for info is still involve at the Tech support??
Thanks a lot.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
- mikehalloran
- Posts: 15221
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: Motu tech support
MOTU may refer you to the distributor for your country. In fact, that would be my first call.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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- Posts: 558
- Joined: Tue Sep 20, 2005 7:24 pm
- Primary DAW OS: Unspecified
Re: Motu tech support
I recently inquired about trading mine in for a refurb. I was told it's not longer supported, so no longer available as a refurb exchange.
iMac 2.66 GHz Intel core 2 duo, 8 gb ram running 10.11.6; 17" Macbook Pro 8,3, 2.5 GHz Core I7, 16 GB ram running 10.13.6; DP 8.07; 8pre-es; 828mkII; 828mkI; microbook II, Behringer ADA8000, Black Lion Auteur 2-Ch. Pre-Amp