New 828x stops booting

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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Harry
Posts: 160
Joined: Fri Oct 22, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Germany

New 828x stops booting

Post by Harry »

Hello,
Since some days my 828x stops booting.
I can read on the display: Boot v.1.01
Loading Boot Router
Done!
Boot v.1.01
This happens with TB and also under USB!
All Driver software is the newest version and the 828x firmware is 1.02.
Has anyone a solution?

Thanks!
OS 10.14.6, iMac i7.3,5 with 32 GB Ram, 828x, Miditimepiece AV, DP 10.00 (ger.)
MachFive 3, MSi, Ethno 1, Omnisphere 2, Sampletank 4, Forest Kingdom II, Desert Winds, EWQLSO-Silver, Real Guitar 2, VLP120, PLP120, VCP120, Liquid Saxophones, Elastic, The Resource, Wave Arts PowerSuite 4+5 and Master Restoration, Kontaktplayer, Absynth 5, Ni Action Strings etc.
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mikehalloran
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Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: New 828x stops booting

Post by mikehalloran »

What happens when you disconnect the TB cable?

Not understanding why, if you updated the firmware to 1.02, it is showing 1.01. Perhaps the firmware upgrade was interrupted and should be run again.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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Harry
Posts: 160
Joined: Fri Oct 22, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Germany

Re: New 828x stops booting

Post by Harry »

Thanks for your answer!
I tried all possibilities but nothing happened.
I wrote to MOTU Support and they raid, I should sent it back to my Distributor and replace with a New One.
I think, it's a Hardware Bug.
OS 10.14.6, iMac i7.3,5 with 32 GB Ram, 828x, Miditimepiece AV, DP 10.00 (ger.)
MachFive 3, MSi, Ethno 1, Omnisphere 2, Sampletank 4, Forest Kingdom II, Desert Winds, EWQLSO-Silver, Real Guitar 2, VLP120, PLP120, VCP120, Liquid Saxophones, Elastic, The Resource, Wave Arts PowerSuite 4+5 and Master Restoration, Kontaktplayer, Absynth 5, Ni Action Strings etc.
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