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MOTU Ultralite Mk4, glitching, dropouts and the X99 chipset

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows

Re: MOTU Ultralite Mk4, glitching, dropouts and the X99 chip

Postby mlnoid » Thu Oct 19, 2017 6:00 am

hey guys,

i have the same problem. i´ve got the motu 828x and a z97 mainbord.

i tried to use the voicemeeter application like you said, but i cant get any audio signal out of my interface after deactivating the Audio Wave for 64 bit.

has anybody an idea what i could have done wrong?

why do they dont care about the windows users? i cant understand ..
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Re: MOTU Ultralite Mk4, glitching, dropouts and the X99 chip

Postby terrybritton » Thu Oct 19, 2017 6:33 am

mlnoid wrote:hey guys,

i have the same problem. i´ve got the motu 828x and a z97 mainbord.

i tried to use the voicemeeter application like you said, but i cant get any audio signal out of my interface after deactivating the Audio Wave for 64 bit.

has anybody an idea what i could have done wrong?

why do they dont care about the windows users? i cant understand ..


You have to set Voicemeeter up as the default playback and record device in the Windows Audio control panel, and set the A1 output of Voicemeeter to the ASIO MOTU 828. Then Voicemeeter takes over the tasks previously performed by MOTU Audio Wave for 64 bit, but includes software sample-rate-conversion as a feature.

Terry
Computer: Dell XPS 8700-1751BLK | Intel i7 4790@3.6Mhz | 16GB DDR3 1600Mhz | Windows 10 Pro x64 |
MOTU 828 mk3 hybrid-USB

DAWs & Live: MOTU Digital Performer 9.5.1 | Cantabile 3 Performer
Keyboard Synths: Kawai K5000s; Korg Wavestation
Controllers: NI Komplete Kontrol S-88 & S-49 Mk2; Maschine Jam;
Akai MPK249/225; Behringer BCF2000; Peavey PC 1600x
Rack Modules: Ensoniq ESQm, Yamaha TX81Z, Wavestation SR, Lexicon LXP-5

Tutorials: https://www.youtube.com/terryleighbritton
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Re: MOTU Ultralite Mk4, glitching, dropouts and the X99 chip

Postby rwandering » Sun Nov 12, 2017 5:59 pm

I have a MOTU Ultralite AVB and was having these same problems, plus a very strange recording artifact with X99 chipset. MOTU has been pretty consistent about this -- for years -- that the X99 does not correctly handle all USB modes as advertised. I don't know if they could have worked around it, but they certainly have decided not to.

I figured the strange artifacts were evidence of a problem in the Ultralite itself, but turns out it was the chipset.

I switched to a different machine -- different chipset -- and the Ultralite works great.

I do think MOTU should post this x99 incompatibility on their site.
Robert W. Anderson
----
MOTU Ultralite AVB and 828es (had an Ultralite original and mk3)
Sonar
PreSonus MonitorStation
Event Biamplified 20/20
Primarily play Gibson Les Paul & EC-30.
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